About Scoria
Scoria creates earth-friendly wellness products that reconnect people with themselves, their creativity, and nature.
From cork yoga mats and wellness tools to giving back through Indigenous play-based education, we're building a company that believes wellness should feel joyful, grounded, and inspiring.
We're a small but fast-growing team looking for someone who wants to build alongside us—not just work for us.
About the Role
We're looking for an Operations Manager to lead the day-to-day operations of Scoria and help transform ideas into execution. As a small but growing company, this role combines operations management, project leadership, process improvement, and selective executive support. You'll work closely with the founder to build systems, keep projects moving, and help the business operate smoothly as we grow.
Over time, you'll become the operational backbone of the company—taking ownership of execution so the founder & CEO can focus on vision, strategy, product development, and growth.
You'll thrive in this role if you naturally take ownership, enjoy solving problems, and love making businesses run more efficiently.
Key Responsibilities
Operations & Projects
- Coordinate projects across departments to ensure deadlines and deliverables are met.
- Being a team lead to make sure the team is on the right track, their KPIs and company KPIS
- Translate the CEO/ founder's direction into clear action plans for the team.
- Coordinate weekly team meetings and support monthly performance check-ins.
- Maintain accountability by following up on outstanding tasks and commitments.
- Improve internal systems, workflows, and operational efficiency.
- Create, maintain, and continuously improve SOPs and internal documentation.
- Identify operational bottlenecks and recommend practical solutions.
- Ensure ideas move from concept to execution.
- Maintain organized project trackers, dashboards, documentation, and company resources.
- Maintain a structured and organized company drive and digital filing system.
Administration & Finance
- Organize receipts and maintain accurate financial documentation.
- Prepare and send invoices accurately and on time.
- Assist with basic bookkeeping and financial record keeping.
- Review contracts, agreements, and business documents for accuracy and completeness.
- Maintain accurate SKU databases, inventory records, and operational data.
Systems & Business Support
- Update Shopify products, inventory, imagery, variants, and settings with accuracy.
- Coordinate with manufacturers, suppliers, contractors, and third-party partners.
- Assist with vendor coordination, events, trade shows, and retreats as needed.
- Support marketing coordination, including content collection and platform updates.
- Maintain exceptional attention to detail and accuracy across all administrative and operational tasks.
- Proactively solve problems and take ownership before escalating issues.
Executive Support & Organization
- Possible operational flows through managing the CEO's inbox, calendar, travel, and appointments.
- Prepare meeting agendas, document action items, and follow up on next steps.
- Organize priorities and proactively help manage the CEO's direction for implementation in daily workflow.
We're Looking For Someone Who...
- Loves creating order from chaos.
- Has exceptional attention to detail and follow-through.
- Notices details others miss.
- Thinks several steps ahead.
- Communicates clearly and professionally.
- Can quickly learn new tools, software, and processes.
- Enjoys figuring things out independently before asking for help.
- Takes initiative without waiting to be told.
- Enjoys improving systems.
- Can confidently prioritize multiple competing deadlines.
- Is resourceful and enjoys solving problems independently.
- Is kind, humble, and enjoys supporting others.
Qualifications
- 3–5+ years of experience in operations, executive support, project management, or a similar role.
- Excellent organizational and time management skills.
- Strong written and verbal communication.
- Comfortable learning new software quickly.
- Experience with Google Workspace, Slack, Shopify, Notion, or similar platforms is an asset.
- Ability to maintain confidentiality and professionalism.
Work Structure
- Full-time position (Mon-Friday: 9-5)
- Hybrid (Calgary-based). Must be available to work in person as needed for meetings, planning sessions, and company events.
- Small team, direct collaboration with CEO
Perks & Benefits
- Performance bonus opportunities after 1 employment year
- Hybrid work environment
- Professional development budget
- Employee discounts on Scoria products
- Paid vacation
- Opportunity to grow into senior level leadership as the company expands
How to Apply
Please submit to [email protected]
- Your resume
- A short cover letter explaining why this role aligns with you
- One example of a system, process, or workflow you improved in a previous role
Job Type: Full-time
Pay: $70,000.00-$80,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:
- Calgary, AB T2T 0A1: reliably commute or plan to relocate before starting work (required)
Experience:
- executive support: 3 years (preferred)
Work Location: Hybrid remote in Calgary, AB T2T 0A1
