Purpose:
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To perform basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agriculture and turf equipment.
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Technicians are also required to provide field service support to customers as required.
Responsibilities:
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Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products.
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Participates in Service Training programs required for the development of skills and knowledge.
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Maintains current knowledge of John Deere and competitive products.
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Maintains condition of vehicles, inventory, tools and equipment.
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Maintains a clean work area and performs work in a neat and orderly fashion.
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Completes all reports and forms required in conjunction with work assignments.
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Accounts for all time on a time card and for all material used in performing assigned.
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Follows all safety rules and regulations in performing work assignments.
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Other duties assigned by Management or directly related to customer service.
Experience, Education, Skills and Knowledge:
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Agriculture Service Repair Experience preferred.
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Journeyman Heavy Equipment Technician is considered an asset.
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Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
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Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agriculture and turf equipment.
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Ability to use Service Advisor and basic computer functions.
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Ability to operate vehicles and equipment used for diagnostic purposes.
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Proficient oral and written communication skills.
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Ability to lift at least 75 lbs. repeatedly.
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High School Diploma or equivalent experience required.
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Valid driver’s license is required.
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Forklift license preferred.
