Job Summary
We are looking for a talented ERP Technical Consultant to join our team. In this role, you will manage Epicor deployments and upgrades, designing and developing custom solutions – including dashboards, BAQs, reports and customizations, handle advanced (L3+) troubleshooting, and oversee the infrastructure supporting our clients’ Epicor Kinetic ERP systems. Your expertise will ensure the stability, performance, ease of use, and security of these systems, making you a key contributor to our clients’ success.
Key Responsibilities
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Plan and execute Epicor Kinetic system deployments, upgrades, and migrations.
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Provide L3+ technical support, diagnosing and resolving complex issues in Epicor environments.
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Maintain and optimize infrastructure (e.g., servers, databases, networks, and printers) to ensure high availability and performance.
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Work with teams to implement Epicor customizations, integrations, and enhancements.
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Monitor system performance and proactively address potential issues.
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Create and maintain documentation for configurations, processes, and troubleshooting guides.
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Stay up to date with ERP updates, patches, and best practices.
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Offer technical guidance to clients and internal teams as needed.
Required Skills and Qualifications
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3+ years of experience with Epicor ERP systems, including deployment and administration.
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Proven skills in L3+ troubleshooting within Epicor environments.
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Strong understanding of infrastructure management (e.g., Azure, Windows Server, SQL Server, networking).
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Excellent problem-solving skills and attention to detail.
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Strong communication skills – including customer facing, billable time documentation, and ability to explain technical concepts to non-technical audiences.
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Ability to thrive independently and in a team-oriented, fast-paced setting.
Preferred Qualifications
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Epicor certifications.
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Microsoft and Azure certifications.
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Experience with cloud-based Epicor Kinetic deployments (e.g., Azure).
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Experience with on-premises Epicor Kinetic deployments.
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Experience with older versions of Epicor (Vantage, Vista, ERP, and/or ERP 10).
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Experience with Epicor customizations, scripting, and integrations.
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Experience with Power BI.
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Experience with Microsoft SQL Server Reporting Services (SSRS).
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Knowledge of other ERP systems or related technologies.
Benefits and Perks
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Competitive salary with performance-based bonuses.
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Comprehensive health, dental, and vision insurance. 401(k) with company match.
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Professional development and certification opportunities.
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Flexible work options, including remote opportunities.
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A collaborative, supportive team culture.
About 2W Technologies, Inc.
At 2W Technologies, Inc., we are committed to empowering businesses with innovative technology solutions. As a trusted provider of Epicor ERP systems, we specialize in helping our clients optimize operations, reduce costs, and drive sustainable growth. Our team thrives in a collaborative, customer-centric environment where continuous learning and exceptional service are at the core of everything we do.
