Company Description
We are one of the major automotive in-dash navigation infotainment system distributor in Toronto. Our company has been established for 10 years and customer satisfaction is our first priority.
Aside from our amazing team members, we spend a lot of resources on market research and customer care to make sure our customers enjoying the highest quality shopping experience in every circumstance.
Job Description
We are looking for a Bilingual E-Commerce Specialist with a strong focus on Amazon operations and experience managing WordPress-based online stores. This role is ideal for someone who is detail-oriented, data-driven, and experienced in optimizing product listings and digital storefronts. Fluency in English and Cantonese or Mandarin is required to support our diverse customer base.
Responsibilities
- Manage and optimize online storefronts, including WordPress and Amazon
- Create and maintain product listings with accurate descriptions, images, and pricing
- Monitor and analyze e-commerce performance (sales, traffic, conversion rates)
- Coordinate with operations and logistics teams to ensure timely order fulfillment
- Manage and optimize Amazon listings (titles, bullet points, descriptions, keywords, images, A+ content)
- Monitor Amazon account health and ensure compliance with platform policies
- Plan and execute Amazon PPC campaigns; optimize bids, keywords, and ad structures to improve ROI
- Implement SEO strategies, pricing strategies, and promotional campaigns (Coupons, Deals, Prime Day, Black Friday)
- Maintain company digital presence, including website updates and social media platforms
- Process orders via in-store, email, and phone channels
- Prepare monthly sales and performance reports
Requirements
- 1+ year of hands-on experience with Amazon Seller Central
- Strong understanding of Amazon SEO, ranking algorithms, and advertising (PPC) campaigns
- Fluent in English and Mandarin / Cantonese
- Proficiency in Microsoft Office, especially MS Excel
- Basic photo editing skills required (Photoshop is an asset)
- Basic video editing skills is a plus
- Excellent organizational and multitasking skills
- Ability to work under strict deadlines
- Fast learner with the ability to adapt quickly
Industry: Auto
Benefits:
- Bonus scheme
- Company events & social hours
- Profit sharing/share options
Work remotely
Job Types: Full-time, Commission
Pay: $20.00-$35.00 per hour
Expected hours: No less than 39 per week
Benefits:
- Casual dress
- Extended health care
- Flexible schedule
- On-site gym
Experience:
- customer service: 1 year (preferred)
- E-commerce: 1 year (preferred)
Language:
- Cantonese / Mandarin (preferred)
Work Location: In person
