Immigration Case Manager — Winnipeg (in office)
CA$41,600 – CA$45,760 per year (40 hours per week) · Extended health benefits · Full-time, permanent
If you have spent two years preparing IRCC applications and you are ready to own files instead of assembling pieces of them, read on.
Who we are
Verge Immigration Services Inc. is a Winnipeg immigration firm led by Jatinder Singh, a Regulated Canadian Immigration Consultant (RCIC) licensed by the College of Immigration and Citizenship Consultants. We have supported more than 1,000 clients across work permits, study permits, permanent residence, Super Visas, provincial nominee programs, and refused and complex files. Our Winnipeg office holds a 4.9-star rating across more than 460 verified Google reviews and was named the #1 rated immigration consultant in Winnipeg in 2025. We also serve clients from a second office in Halifax, Nova Scotia.
We built this practice on one rule: clients get the facts and the law, never false promises. We expect the same standard from everyone on the team.
What makes this role different
We are a small team, so there is no layer of supervision between you and the work. You will sit across from the RCIC every day, carry your own caseload from first consultation to final decision, and see the full range of programs rather than one narrow slice. If you want to build real depth in Canadian immigration practice, this is the seat to do it from.
What you will do
- Manage a caseload of temporary and permanent residence files, tracking every deadline, expiry, and next step
- Prepare and assemble applications: work permits, study permits, visitor records and extensions, Super Visas, Express Entry, provincial nominee streams, spousal and family sponsorship, and citizenship
- Draft submission letters, supporting documents, and client correspondence in clear, accurate written English
- Review and verify client documents for completeness and consistency before anything is submitted
- Manage IRCC Portal, PR Portal, and Employer Portal accounts, and monitor files for updates and requests
- Communicate with clients by phone, email, and in person, setting honest expectations and keeping people informed about where their file stands
- Maintain accurate, current records in our case management system
- Support the RCIC on complex and refused files, including evidence for reconsideration requests and procedural fairness responses
- Track IRCC and Manitoba Provincial Nominee Program policy changes that affect our clients
What you need
- At least 2 years of hands-on experience preparing Canadian immigration applications
- Post-secondary education: a degree, an Immigration Practitioner or RCIC diploma, or a legal assistant or paralegal program
- Working knowledge of IRCC programs, forms, and online portals
- Excellent written and spoken English, and the ability to draft a clean submission letter without heavy editing
- The organizational discipline to run a deadline-driven caseload without dropping details
- Sound judgment and discretion with confidential client information
- Legal entitlement to work in Canada
Nice to have
- Experience with Manitoba Provincial Nominee Program (MPNP) streams
- Experience on refused, complex, or reconsideration files
- Fluency in Punjabi, Hindi, or another language spoken by our client base
- Familiarity with immigration case management software
- An interest in pursuing RCIC licensing, which we will support for the right person
What we offer
- CA$41,600 to CA$45,760 per year, based on experience and skills
- Extended health benefits
- Daily mentorship from a licensed RCIC and in-house training
- Support toward RCIC licensing if that is your goal
- A downtown Winnipeg office on St. Mary Avenue, on major transit routes
Schedule and location
Full-time, permanent, 40 hours per week. Monday to Friday, 9:00 AM to 5:30 PM, with occasional Saturday mornings. This role is in office at 330 St. Mary Avenue, Winnipeg.
How to apply
Apply through Indeed, or send your resume and a short note to [email protected] telling us what immigration work you have handled and why this role interests you. Please answer the screening questions; we read them.
We appreciate every application. Only candidates selected for an interview will be contacted.
Verge Immigration Services Inc. is an equal opportunity employer. We welcome applications from all qualified candidates and will provide accommodation during the hiring process on request.
Pay: $41,600.00-$45,760.00 per year
Benefits:
Ability to commute/relocate:
- Winnipeg, MB R3C 3Z5: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Which of these applications have you personally prepared and submitted? List all that apply: work permit, study permit, visitor record or extension, Super Visa, Express Entry, provincial nominee, spousal or family sponsorship, citizenship.
- Briefly describe one refused or complex file you worked on: what the issue was, what you did, and how it turned out.
- Which IRCC portals have you worked in (IRCC Portal, PR Portal, Employer Portal, Authorized Representative Portal), and which case management software have you used?
Education:
Experience:
- Canadian immigration (IRCC applications): 2 years (required)
Work Location: In person
