Hiring a full-time & part-time Customer Service Associate. You'll be the face of the store, helping customers ship, print, and pack while keeping things running smoothly. No prior UPS experience needed; we train
What you'll do:
- Greet and assist walk-in customers with shipping, packing, printing, faxing, notary, and mailbox services
- Weigh, label, and process packages using UPS shipping software
- Run the register (POS), handle cash/card transactions, and complete end-of-day reconciliation
- Pack and box items safely; recommend the right shipping products
- Operate copiers, printers, binding/laminating, and other store equipment
- Take passport/ID photos and handle print jobs accurately
- Stock shelves, keep the store clean, organized, and well-presented
- Solve customer problems and upsell services where it helps them
What we're looking for:
- Strong customer service and communication skills; friendly, professional demeanor
- Comfortable with computers (most of our services are tech-based)
- Detail-oriented, reliable, and a team player
- Able to lift boxes and stand for full shifts
- Available to work Saturdays
Pay: $17.60-$18.00 per hour
Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
