Role description
Job Role:- Salesforce BA
Job Location :- Mississauga,Ontario, Canada
Job Description:-
We are looking for an experienced Salesforce Business Analyst with strong expertise in Financial Services Cloud FSC to join our growing team The ideal candidate will work closely with business stakeholders product owners architects and development teams to gather requirements design solutions and support endtoend Salesforce implementations
Experience in Insurance andor Wealth Management domain will be a strong advantage
Key Responsibilities
Work with business stakeholders to gather analyze and document business and functional requirements
Translate business needs into clear user stories process flows and functional specifications
Act as a liaison between business users technical teams and Salesforce architects
Drive requirement workshops discovery sessions and stakeholder interviews
Support FSC implementations including configuration support data mapping and solution validation
Create and maintain documentation such as BRDs FRDs process diagrams and UAT plans
Coordinate and support UAT cycles defect tracking and release readiness
Identify process improvement opportunities and recommend Salesforcebased solutions
Agile Delivery Responsibilities
Write detailed user stories with clear acceptance criteria aligned to business outcomes
Participate in backlog groomingstory refinement sessions with product owners and technical teams
Actively contribute to sprint planning by clarifying scope priorities and dependencies
Support daily standups by addressing requirementrelated clarifications
Present sprint demosreviews to business stakeholders and gather feedback
Work closely with QA teams to ensure stories are testable and meet business expectations
Help prioritize backlog items based on business value and urgency
Track story progress and ensure requirements are delivered as per sprint commitments
Required Skills Qualifications
8 years of experience as a Salesforce Business Analyst
Experience with Salesforce Financial Services Cloud FSC
Strong understanding of requirement gathering techniques and documentation practices
Experience writing user stories acceptance criteria and functional flows
Experience with Person Accounts Household model and FSC standard objects
Experience working in AgileScrum environments
Strong stakeholder management and communication skills
Salesforce certifications Admin Business Analyst Sales Coud Service Cloud FSC preferred
Good to Have
Domain knowledge in Insurance Policy lifecycle Claims AgentBroker model Customer onboarding
Domain knowledge in Wealth Management Client onboarding Financial accounts Advisor workflows
Roles Expectations
Work closely with solution architects to ensure FSC capabilities align with business needs
Support digital transformation initiatives in Financial Services customers
Act as a trusted advisor to business stakeholders
Help define current vs future state process models
Skills
Mandatory Skills : Salesforce Financial Services Cloud
Other details
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $90,000.00 to $120,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
