Job Summary
We are seeking an experienced Senior Business Analyst to support enterprise governance, risk management, cybersecurity operations, and business continuity initiatives. The role focuses on strengthening organizational processes, improving operational governance, and enhancing security visibility through structured documentation, workflow design, stakeholder coordination, and process formalization.
The ideal candidate will bridge business and IT teams by translating security and operational requirements into documented processes, governance frameworks, workflows, and actionable implementation plans.
Key ResponsibilitiesGovernance & Process Management
- Develop, document, and maintain governance frameworks, policies, SOPs, and operational procedures.
- Formalize enterprise processes related to:
- Incident Response
- Crisis Management
- Vendor Access Controls
- Business Continuity & Disaster Recovery
- Regulatory & Compliance Response
- Create and maintain RACI matrices to define ownership, accountability, and escalation paths.
- Establish standardized workflows for operational and security processes.
Business Analysis & Documentation
- Gather and analyze business, operational, and security requirements from stakeholders.
- Translate complex operational needs into clear business documentation and process maps.
- Conduct gap analysis and recommend process improvements aligned with governance standards.
- Produce:
- BRDs / FRDs
- Process Flow Diagrams
- Workflow Documentation
- Governance Dashboards
- Risk & Control Matrices
- Reporting Templates
Security Governance Support
- Collaborate with IT and Security teams to improve organizational visibility and monitoring capabilities.
- Support initiatives related to:
- Data Loss Prevention (DLP)
- User & Entity Behavior Analytics (UEBA)
- Security Monitoring Thresholds
- Access Governance
- Vendor Risk Controls
- Assist in defining governance requirements for technical implementation.
Stakeholder & Vendor Coordination
- Work closely with cross-functional teams including IT, Security, Compliance, Risk, Legal, and Operations.
- Facilitate workshops, stakeholder meetings, and governance reviews.
- Coordinate with vendors and third parties to ensure compliance with access and security procedures.
Continuity & Crisis Management
- Support development of crisis communication plans and escalation frameworks.
- Assist in business continuity planning and testing exercises.
- Ensure regulatory response procedures are documented and operationally aligned.
Required Qualifications
- Bachelor’s degree in Business Administration, Information Systems, Cybersecurity, or related field.
- 6–10+ years of Business Analysis experience, preferably in governance, risk, cybersecurity, or enterprise operations.
- Strong experience in process documentation and workflow design.
- Experience developing governance models, RACI frameworks, and operational procedures.
- Knowledge of cybersecurity governance concepts and operational risk management.
- Strong analytical, communication, and stakeholder management skills.
Preferred Qualifications
- Experience working in regulated industries (Banking, Financial Services, Telecom, Healthcare, etc.).
- Familiarity with:
- ISO 27001
- NIST
- SOC frameworks
- ITIL
- Business Continuity standards
- Certifications such as:
- CBAP
- PMP
- ITIL
- CISM
- CRISC
- Agile/Scrum certifications
Key Skills
- Business Analysis
- Governance & Compliance
- Process Mapping
- Workflow Design
- Risk Management
- Incident Response Documentation
- Stakeholder Management
- Business Continuity Planning
- Security Operations Coordination
- RACI Development
- Vendor Governance
- Documentation & Reporting
Tools & Technologies
- Microsoft Visio / Lucidchart
- JIRA / Confluence
- ServiceNow
- Microsoft Office Suite
- Governance & Risk platforms
- Reporting and dashboarding tools
Success Metrics
- Improved governance and process standardization
- Clear ownership and accountability across operational workflows
- Reduced operational and compliance gaps
- Enhanced documentation quality and audit readiness
- Effective coordination between business and IT/security teams
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: $35.00-$40.00 per hour
Application question(s):
- What is your current location?
- Are you comfortable to work on 1099 contract?
- What is your expected hourly rate?
Work Location: In person
