About the WSIB
At the WSIB , we’re here to help. When a workplace injury or illness happens, we move quickly to provide wage-loss benefits, medical coverage, and support for recovery and return to work. Funded by Ontario businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information.
We are one of the largest insurance organizations in North America, supporting more than five million people in over 300,000 workplaces across Ontario.
Manager, Cloud And Data Center Services
Salary Grade: N09 From: $116,000.00 To: $145,000.00
Lead a high-performing team responsible for delivering reliable, secure, and resilient Cloud and Data Center Services that support mission-critical infrastructure across the WSIB.
What You Will Do:
- Lead the delivery and governance of Cloud and Data Center Services in a multi-platform environment
- Oversee a broad infrastructure portfolio, including public and private cloud, compute, storage, backup, access management, disaster recovery, middleware, databases, and system management tools
- Drive service excellence across incidents, problems, changes, requests, availability, capacity, maintenance, and SLA management
- Contribute to infrastructure strategy and roadmap planning, and help shape broader IT direction
- Support the successful delivery of infrastructure projects that enable new business capabilities
- Manage risk, service quality, compliance, continuous improvement, and cost optimization
- Lead, coach, and develop staff, while managing priorities, performance, workforce planning, and resourcing
- Oversee budgets, vendor relationships, sourcing activities, contracts, and infrastructure assets
- Build strong relationships with internal partners, clients, and external suppliers
- Provide clear updates and recommendations to leaders, peers, and teams
What You Bring:
- Degree in Computer Science, Information Technology, or equivalent combination of education and experience
- 7+ years of experience in Cloud and Data Center Services
- 3+ years of leadership experience with accountability for end-to-end service delivery or operations
- Strong experience in infrastructure strategy, operational excellence, risk reduction, financial management, and vendor management
- Knowledge of several infrastructure technologies, such as Cloud, Windows, Linux, UNIX, Storage, Network, Firewall, Middleware, Database, Backups, Automation, Security, or Mainframe
Preferred:
- 10+ years of experience in Cloud and Data Center Services
- 5+ years of leadership experience in service delivery or operations
- Broad technical knowledge across four or more infrastructure domains
Why join the WSIB
This is an opportunity to make a meaningful impact in a large, purpose-driven organization. You’ll help shape business and technology solutions that improve services, strengthen operations, and support the people and businesses of Ontario.
- Competitive salary and comprehensive benefits
- Flexible work options to support work-life balance
- Ongoing professional development and opportunities for growth
- A diverse, equitable, and inclusive workplace where your voice matters
- The chance to truly make a difference in the lives of Ontarians
The WSIB may require a prospective candidate to undergo a criminal records name check prior to or at any time following hire, if required for the specific position applied for.
To apply for this position, please submit your application by 11:59pm EST on the closing date noted above.
- Note: For Bargaining Unit postings, candidates must be eligible by the posting close date.
You will receive further communication regarding the status of your application shortly after the posting closes.
We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact [email protected] . If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.
Please visit our EDI Homepage to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential
Employees of the WSIB have important ethical responsibilities, including the obligation to place the public interest above personal interests. Job applicants are therefore required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. These may include: political activity, directorship or other outside employment and certain personal relationships (e.g. with existing WSIB employees, clients and/or stakeholders). Please contact TAC if you have any questions about conflict of interest obligations and/ or how to make a disclosure.
Privacy Statement
Personal information will be collected from your resume, application, cover letter and/or references under the authority of the Workplace Safety and Insurance Act, 1997 and will be used by the Talent Acquisition Centre and WSIB hiring parties to assess/validate your qualifications and/or determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, contact the WSIB Privacy Office, 200 Front Street West, Toronto, ON, M5V 3J1 or 416-344-5323 or 1-800-387-0750 extension 5323. Be advised that information related to application status will not be provided.
