Job Summary
We are seeking a professional and organized Front Desk Coordinator to join our dental practice with 2+ year of experience. The ideal candidate MUST HAVE DENTAL EXPERIENCE, and will serve as the first point of contact for patients and visitors, managing appointment scheduling, patient check-in and check-out, insurance calls, and administrative tasks. This role requires excellent communication skills, proficiency with dental and medical office software, and a friendly demeanor to ensure a positive patient experience. Experience with electronic medical records and dental office operations is highly preferred. The Front Desk Coordinator plays a vital role in maintaining efficient office operations and supporting the overall success of our practice.
Duties
- Greet patients and visitors warmly upon arrival, ensuring a welcoming environment
- Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages accurately
- Verify patient information and update electronic medical records using systems such as Curve Dental
- Schedule, confirm, and reschedule patient appointments in accordance with provider availability
- Collect patient payments, process insurance claims, and handle billing procedures
- Maintain organized patient files and ensure confidentiality of medical information in compliance with HIPAA regulations
- Assist with administrative tasks including filing, data entry, and correspondence
- Coordinate with dental staff to facilitate smooth daily operations
- Ensure the reception area remains clean, organized, and professional in appearance
Experience
- 2+ years with previous experience as a front desk receptionist in a dental office is desirable
- Familiarity with dental software such as Curve Dental is preferred
- Strong knowledge of dental terminology and electronic dental records management
- Proven ability to handle multi-line phone systems efficiently
- Office experience demonstrating excellent organizational skills and attention to detail
- Prior administrative experience in a dental office settings is required
- Exceptional communication skills with a friendly, professional demeanor
This role offers an engaging environment where your organizational skills and customer service expertise will directly contribute to providing exceptional patient care. We value professionalism, efficiency, and teamwork in our office.
Pay: $24.00-$27.00 per hour
Expected hours: 34.0 – 36.0 per week
Benefits:
- Dental care
- Extended health care
Application question(s):
- Must be available to work 2 Saturdays per month, and 2 evenings
Work Location: In person
