What This Role Involves:
The People & Culture Assistant offers a friendly and supportive first point of contact for members of our team with HR related inquiries, as well as for candidates who are interested in joining our organization. You will be an ambassador of our organization, providing empathetic, professional, and helpful support in a timely manner.
This position is an instrumental part of our external recruitment process, posting opportunities as they come available, screening applications (considering our Behaviour Model and the needs for each role), and coordinating selection and onboarding activities. You’ll also create profiles for new hires in our HRIS (BambooHR) and benefits platforms, while also updating records for existing team members.
On a day-to-day basis, you will provide support to our current employees, such as approving leave requests, and answering inquiries about policies, procedures, or benefits offerings, while also supporting to ongoing processes such as our recognition activities, annual performance reviews, code of conduct sign-offs, and engagement surveys.
Finally, our People & Culture team plays a key role in supporting the collaborative and welcoming community here at CCS, so you’ll be a part of our Culture Club and Social Society, playing a role in organizing events, celebrations, and activities that help to make this a Great Place to Work!
What We Have To Offer:
The starting salary range for this role is $47,580 – 51,142, which will consider previous related education and/or experience that exceeds the requirements as outlined below.
Plus, we offer an annual salary review process each January, so the successful candidate can expect to receive regular increases to their salary, subject to meeting established performance objectives.
We are proud to qualify as a Great Place to Work! Our employees love the close-knit team environment and the commitment to work-life balance, which includes a 35 hour work week and generous time off provisions! It’s important to us that every member of our team feels safe, supported, and respected at work.
We are all rewarded by the meaningful work we do, and the opportunity to make a difference in the lives of our clients each day. Our team has the opportunity to work remotely on a hybrid basis, and even though we aren’t in the same office, we have chat groups and activities supported by our Culture Club, to offer our team the chance to develop relationships and have some fun at work too!
In addition to a great workplace culture, our employee experience and compensation package includes:
- Three weeks vacation to start, plus 3 CCS days to use at your discretion and 6 Sick/Personal Days each year. These benefits will be prorated for your first year of employment.
- A comprehensive health and wellness benefits package, including Prescription Coverage, Extended Health and Dental Coverage, a Health Spending Account, and a Wellness Spending Account. These benefits will be prorated in your first year of employment.
- A long-term savings program with employer matching (up to 5% in the first 5 years of employment, with increases at 5th and 10th anniversaries).
- A $1,000 annual bonus upon the organization achieving our Client Satisfaction goals.
- Educational reimbursements (up to $2,500/year).
- Team members able to speak both French and English will qualify for a Bilingual Credit, valued at $800 annually and paid on a prorated bi-weekly basis.
- The opportunity to participate in our two-level employee development program and supplemental mentoring relationships to support those interested in furthering their professional growth.
- Celebration of personal and organizational milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.
- Employee and family assistance program that offers counselling support as well as a wide variety of support resources.
What We Are Looking For:
The successful applicant for this position will bring the following qualifications:
- Post-secondary diploma in a related field (e.g., Business Administration) is required, with a degree preferred.
- One to two years of previous human resources experience.
- Willingness to work towards Chartered Professional in Human Resources (CPHR) and/or Payroll Compliance Practitioner (PCP) designation is an asset.
- Strong attention to detail, organization, and time management skills are required, including the ability to independently prioritize and multi-task.
- Excellent communication & interpersonal skills, demonstrating a genuine desire to work as part of a team and help people.
- Commitment to managing personal information in a confidential and sensitive manner.
- Professional phone manner, active listening skills, and the ability to convey information accurately.
- Positive, can-do attitude and a solution-focused approach, with the ability to adapt to change and work well under pressure.
- Ability to work independently and demonstrate initiative.
- Demonstrated proficiency in computer office applications (e.g. MS Office); min. of 50 wpm.
- Fluency in English required (additional language skills are an asset).
Who We Are:
CCS is an accredited non-profit organization that offers support to clients who are encountering financial challenges. Every year, we change the lives of thousands of people who are looking for help to get their life back.
Our mission, should you choose to accept it: We Help. We Educate. We Give Hope.
CCS is committed to the ongoing development of a safer, respectful and equitable space for employees, clients and stakeholders of all backgrounds, identities, and abilities. Please see our Commitment to Equity, Diversity, and Inclusion for more details.
Work Environment:
This is a full-time position (35 hours/week) that with a hybrid work environment requiring 2 days per week worked from our New Westminster office. The remainder of the time may be worked remotely.
How to Apply:
If this opportunity sounds like a great fit for you, we’d love to hear from you! Please submit your resume and cover letter, outlining your interest in the role and the skills you bring.
We understand that candidates may use generative AI tools (e.g., ChatGPT) to review their application documents, but we ask you to craft your documents and open-text responses personally so we can get to know you better! We reserve the right not to proceed with applications from candidates who submit AI-generated text, or who otherwise use AI tools to support their responses in an interview process.
We are an equal opportunity employer and encourage applications from members of marginalized communities, including but not limited to: Indigenous peoples (First Nations, Métis, Inuit), racialized individuals, persons with disabilities, individuals of all gender identities and expressions, LGBTQ2+ individuals, newcomers to Canada, and persons from diverse socio-economic backgrounds.
Candidates must be eligible to work in Canada on a full-time basis. Due to the volume of applications, only those selected for interviews will be contacted. Thank you for your interest!
Keywords: P&C, People & Culture, HR, Human Resources, administrative assistant, recruitment, administration
