Job Summary
By working directly with patients and physicians the role will ensure patient scheduling, preparation, registration, and requisition management is accurate and complete. Responsibilities include coordinating internal and external communication, communication with patients and physicians and performing other clerical functions as required.
Qualifications and Experience
- Grade 12 education preferred or equivalent as recognized by the Province on Ontario, Ministry of Education
- Office Administration Certificate preferred
- Hospital office administration experience preferred
- Demonstrated knowledge of medical terminology required
- Current experience with Meditech is an asset.
Skills and Abilities
- Demonstrated computer literacy with Microsoft Office (Word, Outlook and Excel).
- Accurate keyboarding skills (minimum 50 wpm).
- Ability to complete physician OHIP billing
- Proven proficiency in registration system software and booking functions.
- Demonstrate excellence in communication, customer service, teamwork, collaboration, problem solving, individual leadership and safety awareness.
- Superior interpersonal and problem-solving skills.
- Demonstrated appreciation and respect for protocol, professionalism, confidentiality and attention to detail.
- Excellent organizational skills and an ability to prioritize the workload and multi-task.
- Ability to work efficiently independently and in a teamwork environment.
- It is the responsibility of all employees to work in a safe manner and promote health and safety in the workplace.
- Models behaviour that is aligned with the values of Stevenson Memorial Hospital.
Our Values
- Models behaviour that is aligned with the values of Stevenson Memorial Hospital.
- Integrity - We adhere to the highest ethical principles
- Compassion - We respond to our patients’ needs with empathy
- Accountability - We are accountable to one another and to our community
- Respect - We embrace the diversity of our patients, staff and community
- Excellence - We support a culture of distinction
Hours of Work: Monday to Friday. Weekend work may be required as needed.
This is an existing position. Applications will be considered until position is filled.
Other: Stevenson Memorial Hospital is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.
Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at (705) 434-3377 ext 3354.
As part of our mandatory screening process, SMH will require professional references, verification of academic training and professional accreditation along with a current vulnerable sector screening check. (or Criminal Record Check – dependent on role.)
Please note that while this job is posted on Stevenson Memorial Hospital's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Stevenson Memorial Hospital careers site.
