POSITION SUMMARY
Reporting to the Child and Youth Program Manager within the Child and Family Services (CFS) department, the Child and Family Outreach Navigator provides comprehensive support to children, youth, and families by facilitating access to services and resources, identifying strengths, navigating challenges, and building the skills, confidence, and connections needed to achieve their goals and enhance their overall well-being.
This is a 1-year contract to work directly with individuals and families, primarily through outreach. The expected hours of work are Monday to Friday, from 8:30 pm to 4:30 pm, but this position will require flexibility for special circumstances and program requirements.
KEY RESPONSIBILITIES
- Build trusting, supporting relationships with individuals and families in the community as both an advisor and positive role model
- Act as an advocate for community members within Songhees nation using a trauma-informed and positive role model approach
- Collaborate with community organizations to coordinate resources and services across other family support workers, social workers, counselors, and CFS team members
- Have good working understanding of a variety of challenges within the community, including but not limited to mental health, abuse, and substance misuse
- Implement educational, recreational, and skill-building programming for individuals and families that promote growth and wellness
- Maintain confidentiality and follow data protection standards
- Maintain accurate records, reports, and documentation in alignment with the Child Family and Community Service Act (CFCSA)
- Demonstrate familiarity of local and regional service providers (e.g., MCFD, NIȽ TU,O, health, education, legal and housing supports)
REQUIRED EDUCATION & EXPERIENCE
- Completed one of the following or is currently enrolled in a program for: Indigenous Family Support, Social Work, Child and Youth Care, or related field
- Minimum of 2 years’ related experience working within Indigenous communities
- Knowledge of the Child, Family and Community Service Act (CFCSA) and reporting requirements
- Demonstrates ability to maintain an effective work relationship with families, colleagues, service providers, and regulatory program advisors
- Excellent oral and written communication skills
- Exceptional interpersonal skills
- Proven ability to work collaboratively with other team members
- Knowledge and understanding of Songhees Nation culture, heritage, and spirituality as well as the unique circumstances faced by Songhees members and the community
- Current First Aid/CPR certificate
- Must be able to provide a clean Vulnerable Sector Criminal Record Check as a condition of employment
- Valid class 5 BC driver’s license required
Pay: $30.00-$35.00 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person