Vista 18, Restaurant + Lounge is looking for a dynamic individual who is passionate about guest service to join our team.
Come work with an experienced, friendly and professional team. With impressive views of the city - it truly is a great place to work.
This position will be 3 shifts a week (approximately 18 hours a week), we are looking for someone able to work both Primarily Friday, Saturday and Sundays, with some schedule flexibility to cover sick calls and vacation time. Typical shift time is 4:00pm - 10:00pm.
Duties consist of (but not limited to):
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Warmly welcoming and greeting all patrons to Vista 18.
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Organization and smooth execution of assigning seating plans through the use of Open Table software with a focus on even distribution and superb guest experience.
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Dealing with reservations through Open Table, telephone and email, including. Following up on emails and phone inquiries in an organized fashion with thorough communication.
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Maintain a neat, organized front-of-house environment.
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Assisting servers and food and beverage management when required.
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Be an Ambassador for the Chateau Victoria Hotel & Suites and Vista 18.
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Following established procedures and policies when completing tasks.
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Other duties as assigned.
Qualifications:
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Must have a valid Serving It Right certification.
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Must possess exceptional customer service skills and professionalism
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Must have strong organizational skills and attention to detail.
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Proven communications skills and ability to work positively in a team environment and respond well to direction.
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Ability to complete shifts that include constant standing, walking, bending and lifting.
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Previous food and beverage experience in a similar capacity a valuable asset.
We offer:
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One free meal per shift
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Comprehensive benefits package based upon hours worked including a union pension plan
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Employee, Friends & Family hotel discount
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Vista 18 Restaurant + Lounge and Clive’s Classic Lounge employee discount ~ 50%
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Other Industry discounts/perks
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Birthday treat
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Winter Holiday, Employee appreciation and other team celebrations
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Learning and development opportunities
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Bike storage facilities, ProPASS through BC Transit and onsite parking
