Service Coordinator, Fire protection

Détails du poste

Service Coordinator - Fire Alarm and Life Safety Service Company

Responsibilities will include:

Scheduling, and dispatching of multiple work crews, effectively and efficiently
Responding to customer service calls and inspection/service requests
Prepare, review and process work orders and reports to ensure completion and accuracy

Create service quotations and follow up with existing customers
Work directly with customers to oversee service and satisfaction
Maintain communication with management, staff, clients, and vendors to ensure proper operation of the organization
Ensure operational activities (field projects, annual inspections, and service calls etc) remain on time, within budget, and provide leadership and supervision
Some technical support
Multi-task in a very busy office setting, positive attitude, team player
Other duties as required

Qualifications / Requirements

Experience as an Administrator and/or Service Coordinator
Experience in the Fire Protection industry with basic understanding of fire alarm and life safety systems with respect to their operation and OFC requirements
Ability to work well independently, under pressure and be comfortable handling multiple priorities with sound practical judgement

Excellent organizational skills and adaptability to change
Strong communication skills to convey a message in a clear concise manner
Strong computer skills with an eye for detail
Capability to encourage and motivate people and to promote positive and responsible attitudes
Ability to see beyond the job requirements, seek opportunities, generate ideas for improvement

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Flexible language requirement:

Ability to commute/relocate:

Aurora, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

Experience:

Work Location: In person