As a member of the Quality team the Quality Systems Coordinator ensures that the Quality of the products produced at CGT meet all Customer expectations/requirements by conducting and facilitating improvements, such as: Implementation of effective Corrective Actions and conducting Internal Audits. Take quick and effective actions when non-conformances are reported internally as well as externally. Assist in promoting Quality throughout the organization by ensuring that the Quality Management System requirements are in compliance.
Assist in maintaining the Quality Management System through compliance with established procedures.
This role is the key contact for all external quality system audits.
Customer claim management for a limited number of customers will be required.
Provide field support, as required, and conduct “return material analysis” to assess the root cause of Customer complaints / Quality issues and give direction on appropriate corrective action.
Facilitate the disposition of raw material on “HOLD”, in co-operation with the Product Development team, Manufacturing, Purchasing and the Supplier, as necessary, to help maintain inventory integrity.
Assist in preparing monthly Quality reports as a communication tool for Quality performance to management. Submit weekly reports on Quality issues and trends.
Regular status reports on Audits; open 8D’s; supplier chargebacks; IATF trends
Provide support as needed, to Supplier Quality, in cooperation with manufacturing to resolve raw material issues.
Contain suspect material, while ensuring an adequate supply of acceptable material to support CGT Customers.
- Initiate corrective action report [8D or other] for Customer issues and work with CGT manufacturing and other areas to find and implement permanent corrective action
- Conduct internal manufacturing process audits to determine the degree of internal compliance with established product manufacturing and assessment requirements
- This position is the key owner / facilitator for Process FMEA development and maintenance. Participate in advanced Quality planning (APQP), failure mode analysis (FMEA) at all necessary pre-production Quality planning activities
- Must understand all phases of APQP, FMEA, Control Plans, PPAP plus good knowledge of SPC
- Interface with both Customers and suppliers on Quality related issues in the facility and at the Customer, candidate will act as the lead for problem solving activities related to Quality issues
- Effective oral and documented communication with Customers
- Prepare corrective action reports for Customers and internal concerns
- Develop Quality alerts for various Customers, internal and supplier issues
- Writes work instruction changes
- Communicates work instruction changes to appropriate areas of the business
- Ensure corrective actions are documented, implemented, effective and have timely closure
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Familiar with ISO/IATF 16949 QMS. Internal Auditor / Lead Auditor certification preferred
- As necessary, coordinate lab testing on required product
- Excellent time management, organizational and analytical skills
- Familiar with CI, Six Sigma, 8D problem solving, 5 Why’s, IS/IS NOT, Kepner Tregoe
- Advanced skills in Microsoft Excel, Word, PowerPoint, Mini-Tab
- Must hold valid passport or qualified to get one. Travel on short notice (USA, Mexico)
- ASQ certifications preferred
- 10+ years in an Automotive Environment (Textile, Plastics, Vinyl, Seating, Assembly)
Education:
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Post-Secondary in Quality Assurance OR equivalent experience.
Working Conditions:
- Office/Plant work environment; candidates must be comfortable in an industrial environment
- Short notice travel to customer and supplier facilities.
- Travel to other CGT manufacturing locations.
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Salary will be commensurate with the candidate’s experience, qualifications, and demonstrated knowledge
- Comprehensive health benefits including - health, dental, vision, life and disability coverage for you and your dependent family
- RRSP matching program
- Employee and Family Assistance Program
- Safety shoe and safety eyewear program
- Professional development opportunities
- Privately owned Canadian business
- Friendly, knowledgeable staff with high tenure and experience
- 150+ year history
- Company events and celebrations
Since 1869, CGT has been one of the world’s leading producers of polymeric coated fabrics and films for automotive and industrial applications in the global marketplace.
CGT has its roots in the Victoria Wheel Works which provided wagon wheels for the thriving transportation trade of the time. CGT was a major supplier of coated fabrics during the war years (rain wear) and consumer products (shower curtains, wall coverings and tablecloths). We are proud of our roots and excited about the future as we continue to deliver first-class quality automotive and industrial coated fabrics and films.
Who we are?
CGT is an indispensable partner to the polymer product and coated fabrics industry. Approximately 1200 employees engage and service diverse and unique markets throughout the world: from our global headquarters in Cambridge, Ontario, Canada to our production facilities in China, Texas and France. CGT addresses the global demand for our products which enable greater flexibility in response to the needs of our marketplace worldwide. Through our dynamic proprietary process and creative culture, we deliver timely and innovative solutions that transform the performance, quality, and sensory experience of coverstock surfaces.
What we do?
We formulate custom thermoplastic sheeting using our customized capabilities to finish and combine with world class engineering, design, production, sales, and support. With a flexible operational footprint that enables us to target the highest level of quality and meet the most aggressive timeline.
CGT is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to age, ancestry, colour, citizenship, ethnic origin, place of origin, creed, disability, family or marital status, gender identity or expression, sex, or sexual orientation. As part of our recruitment process, we use artificial intelligence (AI) tools to assist with screening and evaluating applicants.
Job applicants requiring disability-related accommodation in order to participate in the selection process should contact Human Resources to communicate any accommodation requirements (
[email protected]). Accommodation will be provided in accordance with the Human Rights Code applicable to the jurisdictions we operate in.
This position represents a current vacancy within our organization
Only those candidates or referrals having the required skills listed in the posting (Education and Experience) will be considered for an interview.
No Agencies Please.
