Job Summary
We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. You will manage front desk operations, handle medical records with precision, and support clinical staff with administrative tasks. Your energetic approach and excellent organizational skills will help maintain an efficient, patient-centered environment where quality care thrives.
Responsibilities
- Greet patients and visitors warmly, providing a positive first impression of the practice
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls effectively
- Maintain accurate electronic medical records using Epic or similar electronic health record (EMR) systems
- Verify patient insurance information and process billing or payments as needed
- Assist with appointment scheduling, cancellations, and follow-up reminders
- Handle administrative tasks such as filing, faxing, scanning, and managing office correspondence
- Support clinical staff by preparing examination rooms and managing supply inventory
- Ensure compliance with medical terminology standards and privacy regulations at all times
Requirements
- Proven experience as a Medical Office Assistant or in a similar healthcare administrative role
- Familiarity with Telus CHR is highly desirable but not compulsory.
- Strong knowledge of medical terminology and healthcare documentation practices
- Previous experience working in medical office environment preferred
- Excellent organizational skills with attention to detail in record keeping and data entry
- Ability to operate multi-line phone systems efficiently and professionally
- Office experience demonstrating administrative competence in a fast-paced setting
- Exceptional communication skills to interact effectively with patients, staff, and providers
Join us in delivering exceptional healthcare experiences! We value energetic professionals who are passionate about supporting patient care through efficient office management.
Pay: $19.00-$22.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
