Who we are:
Canderel is a real estate company recognized for its commitment to developing vibrant communities nationwide. Focused on sustainability, innovation, and inclusivity, the company offers high-quality properties along with customer service aimed at enhancing the daily lives of residents and tenants. Canderel also manages the office building portfolio of the Caisse de dépôt et placement du Québec (CDPQ) in Quebec.
Responsibilities:
- Greet visitors, tenants, and vendors warmly.
- Answer phone calls and emails, ensuring prompt and professional follow-up.
- Maintain the reception area in a clean, organized manner in accordance with building standards.
- Provide attentive, respectful, and solution-oriented customer service.
- Perform various administrative tasks, including document management, record updates, and filing.
- Draft, prepare, and send communications to tenants (notices, reminders, informational documents).
- Contribute to the continuous improvement of administrative and operational processes.
- Coordinate and follow up on administrative and operational files in collaboration with internal teams and vendors.
- Create and process purchase orders, ensuring accuracy and compliance with internal procedures.
- Log service requests into the appropriate system and follow up until resolution.
- Collaborate with management, security, maintenance teams, and vendors to address tenant requests.
- Manage incoming and outgoing mail and packages as needed.
Qualifications and Skills:
- High school diploma or equivalent; college diploma (DEC) is an asset.
- 1–2 years of experience in customer service, administration, or a similar role.
- Experience in commercial real estate or office buildings (an asset).
- Strong communication and customer service skills.
- Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
- Proficiency in Microsoft Office; experience with a service request management system is an asset.
- Professionalism, courtesy, discretion, and a positive attitude.
Canderel is an equal opportunity employer. We value diversity and inclusion, believing it fosters innovation and strengthens our company. We are committed to creating a safe, respectful environment. As part of our unwavering commitment to diversity and inclusion, Canderel is actively seeking applications from all background including individuals within the BIPOC (Black, Indigenous, and People of Color) and LGBTQ+ communities.
