Frontier Supply Chain Solutions Inc. is a provider of Canadian and US Customs Services, Trade Consulting, Supply Chain Logistics, including courier, TL and LTL services.
We are seeking a Transportation Services Coordinator with a strong customer service background to join our team at our Winnipeg location. In this role you will be dispatch-focused and customer-oriented, supporting both client, customer and internal service needs. You will be collaborating closely with internal teams, including the warehouse, customer service and dispatch to ensure smooth daily operations. Your commitment to service excellence will be key to ensuring our clients receive reliable, high-quality support and remain satisfied with our services we provide.
This role follows a Sunday to Thursday schedule, with an eight-hour workday beginning at 2:00pm and running till 10:00pm.
As a Transportation Services Coordinator, you will be responsible for:
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Act as the main point of contact to the Long-Haul Drivers throughout the evening shift.
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Communicate information to Drivers via Text, phone call or face to face.
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Ensuring that Drivers have the correct paperwork, and follow their driving schedule.
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Assist in Long Haul Driver scheduling, payroll and dispatching.
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Ensure that Long Haul Drivers have correct paperwork, and follow their driving schedule.
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Monitor and follow up with Customs Brokers to ensure documents are completed, filed, and accepted (i.e. electronic manifests, ACE, ACI, PARS).
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Complete reports and analysis via trucking software.
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Initiate, create, and update data into logistics software.
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Monitor truck shipments and communicate with our clients regarding the status.
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Troubleshoot and resolve issues effectively and professionally.
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Assist with tasks in Operations and Logistics department as needed.
You and Your skills:
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Experience in transportation is considered an asset.
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Knowledge of FMCSA and DOT regulations is considered an asset.
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Post-secondary education in a related education is preferred.
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Proficiency in Microsoft Office (Word, Outlook, and Excel).
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Experience learning new software systems.
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High degree of accuracy and attention to detail.
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Ability to analyze, problem solve, prioritize tasks and meet deadlines.
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Strong written and verbal communication skills.
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Strong organizational skills with the ability to work independently or within a team.
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Ability to work in a faced paced environment.
While we thank everyone for their interest please be advised that only those selected for an interview will be contacted.
Frontier is an equal opportunity employer and is committed to Diversity and Inclusion in the Workplace.
For more information about Frontier visit our website at www.frontierscs.com.
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