Toromont Material Handling is looking for an Inside Sales Representative (ISR) to be the key point of contact between the business and our customers. The ISR will have a passion for sales and a proactive desire to connect with customers for the purchase of Caterpillar Parts, Service and Equipment. This is an excellent entry point for someone looking to join a “best in class” employer and grow a career in Sales while helping our customers achieve success through our products and service offerings.
The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available
As an Inside Sales Representative, YOU will experience:
- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
- Demonstrate safe, environmentally sound and healthy workplace behaviours at all times
- Act as the primary point of contact for customers with sales under 20,000$/year to promote and sell the company’s products and services.
- Identify customer needs and prepare tailored estimates in close collaboration with other departments.
- Promote attachments, tools, and parts from Caterpillar, Mitsubishi, Logisnext, Kalmar, as well as other distributed manufacturers, in addition to alternative solutions offered by the dealership.
- Effectively coordinate service requests and direct them to the appropriate resources to ensure an optimal customer experience.
- Proactively promote the company’s service products and programs.
- Develop and maintain a customer portfolio by building long-term relationships and ensuring a high level of customer satisfaction.
Must-haves for this role:
- College diploma or vocational training in a technical or related field.
- Strong customer service focus with a results-oriented mindset.
- Strong sales aptitude and business development skills.
- Comfortable using computer tools and systems (Word, Excel, etc.).
- Ability to work independently with flexibility in a fast-paced environment.
- Excellent organizational, planning, and follow-up skills.
- Motivated to grow and advance within the sales team.
About Toromont Material Handling
Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents and provides after-sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment.
Artificial Intelligence (AI)
Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
