Job Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. This role is essential in providing a welcoming environment and ensuring smooth daily operations within the dental office. Prior experience in dental office settings, along with proficiency in electronic dental records, is highly preferred.
Duties
- Greet patients warmly and manage front desk operations with professionalism and courtesy
- Schedule, confirm, and reschedule patient appointments using Abeldent software
- Answer multi-line phone systems promptly and effectively, directing calls as needed
- Verify patient insurance information and process billing using EDI and iTrans
- Collect payments, co-pays, and handle administrative paperwork accurately
- Maintain patient records in compliance with privacy regulations and office policies
- Assist with patient check-in and check-out procedures
- Manage correspondence and respond to patient inquiries via phone or email
- Support the dental team with administrative tasks to ensure efficient office workflow
Skills
- Proven experience as a Dental Receptionist or in a similar front desk role within a dental office environment
- Strong knowledge of dental office software such as Abeldent
- Familiarity with dental terminology relevant to dentistry and healthcare administration
- Excellent organizational skills with attention to detail
- Ability to operate multi-line phone systems efficiently
- Exceptional communication skills, both verbal and written
- Ability to handle sensitive information discreetly and maintain confidentiality
- Strong administrative experience supporting busy front desks in healthcare settings
This position offers an opportunity to be an integral part of a dedicated dental team committed to providing excellent patient care. We value professionalism, attention to detail, and a friendly demeanor in our staff.
Pay: $22.00-$26.00 per hour
Benefits:
- Company events
- Dental care
- On-site parking
- Paid time off
Experience:
- dental reception: 2 years (preferred)
Work Location: In person
