DIVISION Corporate Development & Emergency Management
POSITION TITLE Quality Assurance Data Support Clerk
SUPERVISOR Inspector, Corporate Development & Emergency Management
SALARY RANGE Job Class II ($61,116.640 - $72,198.880 2026 Rates)
The Police Service Quality Assurance Support Position plays a key role in strengthening accountability, operational effectiveness, legislative compliance, and continuous improvement across the Police Service. The Quality Civilian Support Position will report to the Inspector of the Corporate Development & Emergency Management Unit, this unit conducts independent audits, inspections, risk assessments, and compliance reviews to ensure adherence to the Community Safety and Policing Act, 2019, associated regulations, Inspector General of Policing requirements, and Police Service Board policies.
This position supports a culture of transparency, professional excellence, and proactive risk management by identifying opportunities for improvement, monitoring corrective actions, and promoting best practices throughout the organization. The role serves as a trusted Quality Assurance Support staff by providing assistance to objective assessments and recommendations that enhance organizational performance and public confidence.
MINIMUM REQUIREMENTS:
Education
Post-secondary education in related field such as:
- Accounting
- Business Administration
- Public Administration
- Criminology
- Law
- Risk Management
Experience
- Demonstrated experience in auditing, compliance, risk management, governance, or quality assurance.
- Experience within policing, public sector, municipal government, regulatory, or oversight environments is preferred.
- Demonstrated experience conducting audits, investigations, inspections, or organizational reviews.
- Knowledge of Ontario policing legislation and accountability frameworks is considered a strong asset.
FUNCTIONAL RESPONSIBILITIES:
Audit, Compliance & Risk Management
- Assist in planning and conduct operational, administrative, compliance, and risk-based audits across all areas of the Service.
- Assist in the evaluation of compliance with applicable legislation, regulations, policies, and professional standards.
- Assist in performing inspections and quality assurance reviews in identified high-risk operational areas.
- Assist in assessing and developing organizational controls and identify operational, legal, financial, and reputational risks.
- Assist in developing recommendations and corrective action plans to address audit findings.
- Monitor and report on the implementation of corrective actions and organizational improvements.
Quality Assurance & Continuous Improvement
- Assist in the development and maintain quality assurance frameworks supporting adequate and effective policing requirements.
- Assist in establishing audit methodologies, inspection standards, and performance measures.
- Promote best practices and organizational learning to enhance service delivery.
- Support preparation for inspections and reviews conducted by the Inspector General of Policing and other oversight bodies.
- Assist and contribute to the development of policies, procedures, and accountability frameworks.
Organizational Development
- Assist in provide guidance, mentoring, and training related to auditing, compliance, risk management, and quality assurance.
- Assist in developing internal auditing capacity and succession planning initiatives.
- Foster a culture of accountability, professionalism, and continuous improvement across the Service.
Reporting & Stakeholder Engagement
- Assist in the preparation of clear and concise audit reports, risk assessments, and executive briefings.
- Assist in presenting findings and recommendations to senior leadership, governance bodies, and oversight agencies.
- Maintain audit documentation and records in accordance with professional standards and legislative requirements.
APPLYING FOR THE POSITION:
To apply, please fill out the Part-time Quality Assurance Data Support Clerk Application and include your Cover Letter and Resume. If you have any other questions, please contact the Human Resources Assistant Cindy Rainone through e-mail at [email protected], or by phone at 705-949-6300 ext. 336.
The deadline for application packages to be received by Tuesday, July 28, 2026, at 1500 hours.
Applications must be submitted as follows:
- Click on the "View Career" button on any of our career path pages to view posted positions. Click on the job number to view a specific posting.
- You will be taken to a full description page. If you are interested in applying to that position, click the "Apply" or "I am interested" button at the bottom of that page.
- You will then be prompted to create select "New Applicant" or "Returning User." If you are a new applicant you will need to create a user profile. If you do not have an email account, you can set one up with a free email provider such as Gmail.
- Once a profile is created, you can log in anytime to see the status of your application(s), update your information, apply for other positions, add skills and any additional supporting documents.
- Your cover letter and resume must clearly demonstrate how you meet the requirements of the position.
- Ensure you have all of the documents uploaded as your application will not be submitted without having all required documents in the system.
- An email confirming your application will be automatically sent to you when you have applied successfully. If you do not receive an email, your application has not uploaded to the competition and will remain in the candidate profile.
- If you require assistance uploading documents, please contact their support team at 1-877-427-7717 or e-mail them at [email protected]
- Applicant Survey
