About the Role
Blossom Events Centre Inc. is seeking a highly organized, customer-focused, and detail-oriented Events Coordinator to oversee the day-to-day operations of our event hall. This role is ideal for someone who is passionate about event planning, client service, and administrative management.
The successful candidate will be responsible for coordinating events from initial inquiry to successful execution, ensuring exceptional client experiences while maintaining efficient venue operations.
Key Responsibilities
Client Relations & Sales
- Serve as the primary point of contact for all event inquiries via phone, email, social media, and walk-ins.
- Conduct venue tours for prospective clients, showcasing facility features, capacities, and available services.
- Guide clients through event packages, pricing options, contracts, and booking procedures.
- Build and maintain positive relationships with clients to ensure a high level of customer satisfaction.
Event Coordination & Logistics
- Assist clients in planning event layouts, seating arrangements, décor placement, and event timelines.
- Coordinate all event logistics, including setup, teardown, vendor scheduling, and event-day operations.
- Liaise with caterers, decorators, DJs, photographers, and other service providers to ensure smooth event execution.
- Manage audio-visual equipment requirements and special event requests.
- Monitor events and provide on-site support to address issues and ensure client satisfaction.
Administrative Duties
- Process bookings, prepare contracts, invoices, and event documentation.
- Track deposits, payments, outstanding balances, and event budgets.
- Maintain accurate scheduling calendars and facility booking records.
- Update customer databases and maintain organized event files.
- Respond promptly to client inquiries and follow up on leads.
- Ensure compliance with venue policies, safety regulations, permits, and applicable by-laws.
Marketing & Business Support
- Assist with marketing initiatives, social media promotions, and community outreach activities.
- Support business development efforts by generating leads and promoting venue services.
- Participate in networking events and promotional activities to increase venue bookings.
Qualifications
Education
- Diploma or Degree in Hospitality Management, Event Management, Business Administration, Public Relations, Marketing, or a related field is preferred.
Experience
- Previous experience in event planning, hospitality, venue management, customer service, or administrative coordination.
- Experience working in an event venue, banquet hall, conference centre, or hospitality environment is an asset.
Skills & Competencies
- Exceptional organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Excellent customer service and problem-solving capabilities.
- Ability to work under pressure and manage multiple events simultaneously.
- Strong attention to detail and time-management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with booking software, CRM systems, and virtual communication platforms is an asset.
- Ability to work flexible hours, including evenings and weekends, as required by event schedules.
What We Offer
- Competitive compensation.
- Opportunity to work in a dynamic and growing event venue.
- Professional development and growth opportunities.
- Supportive and collaborative work environment.
- The opportunity to create memorable experiences for clients and guests.
Pay: $40,542.54-$52,000.00 per year
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
