Immediate Hire
We are seeking a dynamic, results-driven, and customer-focused Spa and Retail Manager to oversee the comprehensive management of our store and spa. The ideal candidate will enhance customer satisfaction, achieve sales and profitability targets, and manage staff efficiently. Candidates with experience in financial planning, employee recruitment, and retail management will find this role particularly rewarding.
If you are a detail-oriented professional with a background in retail, we encourage you to apply.
Responsibilities
- Develop and implement store strategies to increase customer base, boost store traffic, and optimize profitability.
- Achieve sales goals by training, motivating, mentoring, and providing feedback to store staff.
- Ensure high levels of customer satisfaction through excellent service.
- Oversee store administration and ensure compliance with policies and procedures.
- Maintain outstanding store conditions and visual merchandising standards.
- Report on buying trends, customer needs, profits, and other relevant metrics.
- Propose innovative ideas to increase market share.
- Conduct personnel performance appraisals to identify training needs.
- Address any issues that arise with staff or customers, including complaints and grievances.
- Serve as a role model for exemplary behavior and high performance.
- Perform additional store manager duties as needed.
Requirements
- Proven experience as a retail manager.
- Strong leadership skills and business acumen.
- Excellent customer management skills.
- Strong organizational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Bachelor's degree in Business Administration or a related field.
- Minimum of 1 year experience in Retail Management.
- Minimum of 1 year experience in Management.
Job Type: Full-time
Pay: $20.00-$30.00 per hour
Experience:
- Spa management: 1 year (preferred)
Work Location: In person
