Job Overview
We are seeking a dedicated and organised Medical Office Coordinator to join a specialist vein clinic focused on minimally invasive procedure, to manage reception, bookings, and procedure-related sales. The successful candidate will be responsible for providing administrative support within a busy medical practice, ensuring smooth daily operations and excellent patient service.
Duties
- Greet and check in/out patients, answer phones and emails.
- Book, confirm, and adjust appointments to optimize physician and procedure schedules.
- Coordinate in-clinic procedures (prep, room turnover, post-visit instructions within your scope).
- Enter and update patient information and encounters in the EMR accurately.
- Process payments for private procedures/products and reconcile daily totals.
- Educate patients on treatment options using clinic-approved information and scripts.
- Follow up on inquiries, pending quotes, and cancellations to support booking and revenue targets.
- Perform routine admin tasks (faxing, scanning, filing, voicemail/email management).
Experience
- Minimum 3 year experience in a medical, dental, or allied health office (front desk or coordinator).
- Minimum 1 year experience in sales or patient conversion (health, dental, aesthetics, or similar).
- Strong comfort with phones, scheduling systems, and EMR-style software.
- Excellent spoken and written English; professional, clear communication style.
- Proven ability to work independently, prioritize, and follow through without close supervision.
Assets
- Experience in a vein, surgical, dermatology, or aesthetics clinic.
- Previous EMR experience.
- Additional languages (e.g., Spanish or Korean) are an asset.
What We Offer
- Competitive salary: C$50,000–C$55,000 per year, based on experience and skills.
- Opportunity to join a new clinic from the ground up, with substantial room for responsibility and growth.
- Direct collaboration with a specialist-led team focused on venous disease and minimally invasive procedures.
- Ongoing training and development in both medical procedures and ethical medical sales.
This role requires a proactive individual who can manage multiple responsibilities effectively while providing exceptional support within our medical practice. The ideal candidate will be organized, personable, and committed to delivering high standards of administrative service.
Job Types: Full-time, Permanent
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Extended health care
- On-site parking
- Store discount
Experience:
- Medical office: 3 years (preferred)
- Sales: 1 year (preferred)
Language:
- Spanish (preferred)
- Korean (preferred)
Work Location: In person
