The Building Products Advisor serves as a key resource for customers and contractors by providing product recommendations, preparing quotations, and supporting the day-to-day operations of our showroom.
This position is ideal for someone who enjoys helping people, learning about building products, and becoming a trusted expert customers rely on for advice and solutions.
As a small business, we value team members who are adaptable, take initiative, and are willing to contribute wherever needed to support our customers and team.
KEY RESPONSIBILITIES
Customer Service & Product Advice
- Assist homeowners, contractors, builders, and designers with product selection and project planning.
- Provide recommendations on stone veneer, siding, windows, doors, and related exterior building products.
- Answer customer inquiries in person, by phone, and by email.
- Build strong relationships with customers and contractors.
- Deliver an exceptional customer experience from initial inquiry through project completion.
Quoting & Estimating
- Prepare accurate quotations and material estimates.
- Review measurements, plans, and project information to determine product requirements.
- Coordinate pricing, availability, and special-order requirements.
- Follow up on quotations and customer inquiries in a timely manner.
Showroom & Administrative Support
- Greet customers and contractors entering the showroom.
- Answer incoming telephone calls and customer inquiries.
- Process quotes, orders, and related documentation.
- Maintain accurate customer and project records.
- Support showroom presentation and day-to-day operations.
Continuous Improvement
- Identify opportunities to improve customer service, efficiency, and business operations.
- Make recommendations for improvements and new ideas.
- Demonstrate initiative and a willingness to take ownership of responsibilities.
- Support team members and contribute to a positive workplace culture.
QUALIFICATIONS
Preferred Experience
- Experience in building materials, contractor sales, construction, estimating, customer service, or a related field.
- Knowledge of exterior building products such as stone veneer, siding, windows, doors, and related materials is considered an asset.
- Experience preparing quotations or material estimates is considered an asset.
- Ability to read plans and drawings is considered an asset.
Skills & Attributes
- Strong customer service and communication skills.
- Organized and detail-oriented.
- Positive attitude and strong work ethic.
- Self-motivated and able to work independently.
- Adaptable and comfortable working in a small business environment.
- Strong problem-solving skills and attention to detail.
- Eagerness to learn and develop expertise in our products and solutions.
Requirements
- Valid driver’s license with a clean driving record.
- Reliable transportation.
- Comfortable using computers and business software.
- Ability to occasionally lift and move product samples and materials.
WHY JOIN MARITIME STONE & DECOR?
- Full-time, permanent position.
- Competitive compensation based on experience.
- Ongoing product training and development.
- Opportunity to grow with a locally owned and expanding company.
- Meaningful role with direct impact on customer success and company growth.
We’re not necessarily looking for someone who knows everything on day one. We’re looking for someone who enjoys learning, takes pride in helping customers, and wants to become an expert in the products and solutions we offer.
To apply, please submit your resume to [email protected].
Pay: $20.00-$23.00 per hour
Application question(s):
- What experience to do you have in the building supplies, construction industry?
Work Location: In person
