Ambrose University is seeking a customer-focused and organized Retail Store Manager to lead the operations of the Lions’ Store, our campus retail and merchandise hub serving students, faculty, staff, and the broader university community. This role combines retail operations, merchandising, customer experience, inventory management, and brand engagement within a collaborative post-secondary environment.
This is a 10.5-month position running from August 1 to June 15 each year, with unpaid time off from June 16 to July 31. The successful candidate will begin during the month of July to support onboarding, training, and transition into the role ahead of the academic year.
What You’ll Do
- Oversee daily store operations, including sales, merchandising, inventory, and ordering
- Lead and supervise the Lions’ Store Assistant and student employees
- Plan and execute merchandise selection and buying schedules
- Manage textbook and digital course materials (including the VitalSource eBook program)
- Collaborate with Communications to support social media, marketing, and brand presence
- Coordinate merchandise photoshoots and promotional initiatives
- Build relationships with faculty, students, vendors, and external partners
- Develop and manage the store budget and report on performance
- Support campus events and initiatives (some evenings/weekends required)
What We’re Looking For
- Undergraduate degree
- 5+ years of experience in retail, customer service, and/or management (preferred)
- Experience with social media marketing, Canva, and visual merchandising
- Strong organizational, communication, and leadership skills
- Ability to manage inventory, priorities, and deadlines
- Proficiency with Microsoft 365
- Experience in a post‑secondary setting is an asset
Personal Fit
- Be in agreement with Ambrose University’s mission and Statement of Faith.
- Customer‑focused, innovative, and collaborative
- Adaptable, dependable, and comfortable in a fast‑paced environment
Additional Requirements
- Ability to lift 30+ lbs
- Willingness to work evenings and weekends as required
- Ambrose Employees agree to uphold and sign the University’s Statement of Faith upon initial appointment and to govern the conduct of their work, in accordance therewith.
- Employment is contingent upon satisfactory background criminal check and academic transcripts.
- In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.
How to Apply
Applicants are encouraged to submit a resume and a cover letter outlining their interest in the role and alignment with Ambrose University’s mission and values.
Applications can be sent to [email protected].
Review of applications will begin immediately and continue until a suitable candidate is selected.
Salary expectations are available upon request. Review of applications will begin immediately but the position will remain open until a suitable candidate has been selected. Only those who are selected for an interview will be contacted.
Ambrose University is committed to employment diversity and encourages applications from all qualified men and women, members of visible minorities, aboriginal peoples, and persons with disabilities.
Ambrose University is a private, accredited Christian post-secondary institute located in South West Calgary. Our Faculty of Arts and Science offers provincially accredited Bachelor of Arts degree programs majoring in Behavioural Science, Christian Studies, English Literature, General Studies, History, and Psychology as well as Bachelor of Business Administration, Bachelor of Music, and a Bachelor of Science majoring in Biology. We also offer a Bachelor of Education (After Degree). Our Faculty of Theology offers undergraduate programs in Children’s Ministries, Church Ministries, Intercultural Studies, Worship Arts and Youth Ministries. At the Seminary level there are a variety of graduate options including Master of Divinity, Master of Arts, Master of Christian Studies as well as Diploma and Certificate programs. Ambrose is committed to the integration of Christian faith with academic discipline, with a vision for academic excellence in the service of the church and the world. For more information visit us online at www.ambrose.edu.
Work Location: In person
