Mayfield Ford Lincoln is looking for a Service Advisor to add to their team in Brampton. Mayfield Ford Lincoln is proud to be a member of The Humberview Group, representing 20 dealerships and 18 automotive brands.
Our Service Advisors are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance.
The Service Advisor will also advise customers on other available services, book appointments, and build lasting relationships.
Compensation: Base salary + commission ranging from $50,000 to $100,000 a year.
Why Join The Humberview Group?
- Career Growth – Advancement opportunities across 20 stores and 18 brands.
- Rewards & Bonuses – Referral bonuses up to $2,000 and incentive programs.
- Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
- Training & Mentorship – Learn from experienced leaders who support your growth.
- Exclusive Perks – Team member pricing on vehicles, service, parts, and accessories.
- Lifestyle Benefits – Discounts on brands and gym memberships.
- Great Team Culture – Social events, BBQs, and team outings.
- Work-Life Balance – No Sundays or holidays, plus long summer weekends.
The Humberview Group is one of Ontario’s leading automotive dealer groups and a proud winner of Canada’s Best Managed Companies for 2024, 2025, and 2026.
With over 60 years of success, our people and customer relationships continue to drive our growth.
What You'll Do
- Greeting customers when they arrive to the dealer outside, performing a vehicle walk around.
- Help manage vehicle repair estimate times and shop loading.
- Answer incoming calls, book service appointments.
- Advise customers on the care of their cars and the value of maintaining their vehicles.
- Dealing with customer’s inquiries and concerns.
- Follow up with the progress of each repair order during the day.
- Handle telephone inquiries regarding work in process and appointments and return phone messages promptly.
- Additional duties as assigned.
What We Look For:
- A great attitude!
- Customer service experience is required.
- Previous Service Advisor experience is preferred.
- A valid Drivers License and clean driving record is required.
- Strong interpersonal skills and a focus on building and maintaining relationships.
- Experience with CDK is an asset.
- Strong organizational and time management skills.
- Takes initiative and is self-motivated.
- Skilled communicator (both written and oral).
- Able to resolve conflict.
- Experience with the Ford brand would be considered an asset.
- A desire to achieve the very best in customer service and teamwork.
Join Our Team
At The Humberview Group, we believe great people create great experiences. We invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long-term success.
Whether you’re starting your automotive career or looking for your next opportunity, we’d love to hear from you.
Apply today and grow with us.
The Humberview Group is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process. We thank all candidates, but only those selected for an interview will be contacted. Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support.
Work Location: In person
