Sr Business Analyst - Bilingual English/Spanish
Permanent
30 Adelaide Str, East
Toronto, Ontario, M5C 3G9
Canada
Who we are
With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. With employees and partners located throughout Canada, Europe, and Asia-Pacific, the IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion. IFDS Canada, Ireland, and Luxembourg are 50/50 joint ventures between Boston-based State Street Corporation, one of the world’s leading providers of financial services to institutional investors, and Connecticut-based SS&C Technologies, a global provider of investment and financial software-enabled services and software for the global financial services and healthcare industries.
Imagine yourself at IFDS
Come experience a community like no other at International Financial Data Services (IFDS). We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture that nurtures collaboration, accountability, diversity & inclusion, and continuous learning. We’ll provide you with opportunities to develop your career. From ongoing training and development programs to experiences working with our global financial services partners, you’ll be able to realize your full potential.
Role Overview
The AMS Team acts as a liaison between IFDS clients and SS&C to ensure there is a clear understanding of client needs/requirements and provides oversight for project related deliverables on behalf of clients. As part of the Onboarding Team -The Sr. Business Analyst will work closely with the Manager, Business Analysis to provide Subject Matter Expertise with respect to our Clients, Industry, Products, Systems, Business Process, Regulations and BA Best Practices.
The Senior Business Analyst will act as the BA lead medium-sized client onboarding’s for our international clients. This would include conducting Due Diligence activities, defining the Target Operating Model and providing the requirements needed in order to configure iFAST.
Role Responsibilities
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Translate changes into tangible requirements and assess product and client impact across all channels
- Work closely with internal and external stakeholders to ensure requirements are clearly understood and consistently interpreted
- Ensure all changes result in effective and maintainable business solutions
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Provide regular reporting to key stakeholders
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Provide expertise on projects within the program and liaise with stakeholders, clients and project team as required
- Follow defined processes and best practices and provide input for continual improvement on business analysis methodology, processes and templates
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Provide input into business analysis documentation standards and tools
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Actively assess risks, provide mitigation plan and escalate issues to management
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Have understanding of process flows, requirements gathering techniques, conducting structured analysis, data modeling, process mapping, Software Development and Project Management Life Cycle
- Demonstrate flexibility in the face of ambiguous situations, shifting demands and challenging work environments
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Participate in evaluating feasibility or practicality of ideas and options, assessing risks and trade-offs, and making informed and timely decisions
- Some understanding of the regulatory bodies governing client product offering and industry best practices. For example: CLHIA, National Instrument, Federal/Provincial, FundSERV, IACC and IFIC
Minimum Qualifications
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Fully bilingual in Spanish & English (written/verbal)
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Must have strong knowledge of Mutual Funds
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Minimum 3 years IFDS onboarding experience
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University degree or equivalent experience
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Demonstrate excellent time management skills, ability to multi-task, self-direction, and prioritize
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Project Management skills are important
- Analytical and problem solving skills
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Ability to communicate clearly and effectively, both verbally and in writing
- Facilitation and negotiation skills
- Ability to foster and build relationships, engage and influence
- Innovative – seeks out innovative solutions and champions continuous improvement
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Initiative – takes independent action and goes beyond what the job or situation requires
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Client focused as required to obtain business requirements and assist in implementations
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Prioritization – ability to organize workflow in order to accomplish multiple and changing priorities within specified timeframe
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Results oriented – Strives to achieve high levels of individual and organizational performance
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Flexible – ability to quickly and easily adapt to changes within the business and organization
- Demonstrated flexibility in the face of ambiguous situations, shifting demands and challenging work environments.
- Expertise in evaluating feasibility or practicality of ideas and options, assessing risks and trade-offs and making informed and timely decisions
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iFast knowledge
AODA Statement
IFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodation needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
