A full-time Office Administrator & Personal Assistant is needed to support a small, home‑based business owner. This role requires excellent organization, strong communication skills, and the ability to manage day‑to‑day administrative operations with professionalism and discretion. The ideal candidate is proactive, detail‑oriented, and comfortable working independently in a fast‑paced environment.
Role Overview
The Office Administrator & Personal Assistant is a full‑time, on‑site role supporting the owner of a growing home‑based business owner. This position blends administrative excellence with customer service, scheduling, and light bookkeeping. The ideal candidate has intermediate QuickBooks Online proficiency, exceptional communication skills, and thrives in a fast‑paced small‑business environment.
Key Responsibilities
- Calendar Management
- Maintain the owner’s calendar, schedule appointments, coordinate installations, and manage daily workflow.
- Customer Communication
- Answer calls, respond to emails, provide quotes, and deliver friendly, professional service.
- Booking & Scheduling
- Book consultations, installation dates, and follow‑ups.
- Personal Assistant Support
- Assist with daily tasks, reminders, errands, and organizational needs.
- Cold Calling
- Reach out to potential customers, contractors, and partners to generate leads.
- QuickBooks Online Tasks
- Create invoices, process payments, reconcile accounts, track expenses, and maintain accurate records.
- Bookkeeping
- Support monthly financial organization, receipts, vendor payments, and basic reporting.
- Ordering Materials
- Place orders with suppliers and ensure materials arrive on time.
- Email Management
- Draft, organize, and respond to customer and vendor emails with professionalism.
- Office Organization
- Maintain digital and physical filing systems, job folders, and workflow documentation.
Required Skills & Qualifications
- Intermediate QuickBooks Online experience (invoicing, expenses, reconciliation).
- Strong command of the English language (written and verbal)
- Excellent customer service skills with a friendly, professional demeanor.
- Strong organizational abilities and attention to detail.
- Comfortable making outbound calls, including cold calls.
- Ability to multitask and prioritize in a small-business environment.
- Tech-savvy with proficiency in email platforms, scheduling tools, and basic office software.
- Reliable, self‑motivated, and trustworthy, able to work independently.
Work Environment & Schedule
- Full-time position
- On-site at a home-based business
- Monday to Friday, flexible hours
- Hands-on environment with direct support to the business owner
Ideal Candidate
Someone who enjoys being the operational backbone of a small business; organized, proactive, personable, and ready to help the owner run the company smoothly while delivering excellent customer experiences.
Pay: $22.00-$25.00 per hour
Benefits:
- Casual dress
- Dental care
- Flexible schedule
- On-site parking
- Work from home
Work Location: In person
