About Us
Galaxy Freightline Inc. is a leading transportation and logistics company committed to delivering reliable and efficient freight solutions. We take pride in our ability to provide exceptional service to our clients while fostering a professional and growth-oriented work environment for our employees. As we continue to expand, we are looking for a dedicated AR Collection Agent to join our finance team and play a critical role in maintaining the company’s financial health.
Job Summary
We are seeking a detail-oriented and proactive AR Collection Agent to join our growing team in the transportation industry. The AR Collection Agent is responsible for managing and collecting outstanding accounts receivable balances, resolving billing issues, and maintaining strong relationships with customers to ensure timely payments while overseeing the productivity of the AR Collection Agent. The ideal candidate will have strong communication skills, a good understanding of transportation billing practices, and the ability to work in a fast-paced environment. AR Collection Agent’s biggest strength should be to know how to close, not chase. You will own a live LTL portfolio where performance is measured in dollars collected, DSO reduced, and aging cleaned up.
What You’re Accountable For:
- Manage accounts receivable risks of portfolio of accounts assigned.
- Aggressively collect on past-due invoices — daily, high-pressure follow-ups
- Take control of problem accounts, chronic slow payers, and dispute abusers
- Break through excuses using BOLs, PODs, rates, and accessorial proof
- Step in and close what others cannot
- Contact customers via phone, email, and mail to collect outstanding invoices and resolve billing discrepancies.
- Monitor aging reports and proactively follow up on past-due accounts.
- Research and resolve payment issues, billing errors, and customer disputes.
- Collaborate with internal teams (e.g., Sales, Dispatch, Billing) to reconcile customer accounts and address service-related concerns.
- Maintain accurate records of collection activities in the accounting system.
- Prepare and provide regular status reports on collection efforts and account status.
- Assist with cash application by verifying payments against invoices.
- Recommend accounts for third-party collections or legal action when necessary.
- Act as a guide and escalation point to the AR Collection Specialists.
- Ensure compliance with company policies, federal and state regulations, and industry standards.
- Turn aging into cash. Period.
Qualifications & Skills
- 2+ years of collections or accounts receivable experience in the transportation or logistics industry. WILL NOT BE CONTACTED IF YOU DO NOT HAVE THIS EXPERIENCE.
- Strong negotiation and problem-solving skills
- Familiarity with transportation billing documents such as Bills of Lading (BOLs) and Proofs of Delivery (PODs) is a plus.
- Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook, QuickBooks).
- Strong knowledge of financial regulations and best practices in accounts receivable management.
- Excellent organizational and time-management skills with the ability to handle multiple tasks and meet deadlines.
- Strong attention to detail and problem-solving abilities.
- Exceptional communication and interpersonal skills, with a customer-focused approach.
- Ability to work independently as well as collaboratively within a team environment.
Why Join Galaxy Freightline Inc.?
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Work with a reputable company in the logistics industry.
Job Types: Full-time, Permanent
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Mississauga, ON L4W 1J2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of AR experience do you have in the trucking/logistics field?
Experience:
- Accounts receivable: 2 years (required)
Work Location: In person
