About the Role
We’re looking for a reliable, adaptable Administrative Office Support professional who can wear many hats and keep the office running smoothly. This role is ideal for someone who enjoys variety, takes initiative, and thrives in a fast-paced environment. You’ll play a key role supporting daily office operations, coordinating maintenance activities, managing accounts receivable, and ensuring exceptional customer service.
Key Responsibilities
· Provide general administrative support to management and team members.
· Answer phones, manage emails, and handle day-to-day office communications.
· Coordinate maintenance schedules, dispatch mechanics, and prioritize service requests.
· Communicate with customers regarding maintenance scheduling, updates, and follow-up.
· Coordinate office meetings and manage calendars.
· Prepare documents, reports, and spreadsheets.
· Maintain organized digital and physical filing systems.
· Process maintenance and service invoicing accurately and in a timely manner.
· Manage Accounts Receivable, including customer invoicing, payment processing, collections, account reconciliation, and following up on overdue accounts.
· Assist with maintenance contract administration, scheduling of recurring maintenance visits, and tracking service completion.
· Enter and maintain accurate customer, service, and billing information in company systems.
· Order office supplies and manage inventory.
· Liaise with customers, vendors, contractors, and internal teams to ensure smooth operations.
· Support internal projects and assist with additional administrative duties as required.
What We’re Looking For
· Strong organizational skills with exceptional attention to detail.
· Ability to multitask and adapt to changing priorities.
· Self-motivated with the ability to work independently.
· Excellent written and verbal communication skills.
· Strong customer service and relationship management abilities.
· Proficient in Microsoft Office (Excel, Outlook, Word).
· Experience with Accounts Receivable, collections, and general bookkeeping.
· Experience coordinating service or maintenance schedules is considered an asset.
· Previous administrative or office support experience, preferably in a service or construction environment.
Why You’ll Love This Role
· Every day brings new challenges and opportunities.
· Be an integral part of a growing, family-oriented company.
· Opportunity to develop new skills and grow professionally.
· Collaborative, supportive, and down-to-earth work environment.
· Competitive compensation based on experience.
Pay: $20.00-$24.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care
Ability to commute/relocate:
- Dartmouth, NS B3B 1V8: reliably commute or plan to relocate before starting work (required)
Work Location: In person
