About Avera
Avera Audiovisual is Canada’s largest privately owned corporate audiovisual partner, supporting enterprise, institutional, and corporate clients in major markets across Canada. Our work includes corporate conferences, leadership events, financial services programs, public sector events, national association gatherings, enterprise programs, and hybrid or broadcast-integrated productions. We partner with clients to solve problems, add value, and create memorable experiences. For more details see our website at www.averaav.ca
Job Description
This full-time job will be performed primarily at the Avera branch office in Burnaby, BC, supporting Avera’s sales and technical teams. Focusing on building and supporting Avera client relationships, the successful candidate will develop event concepts and designs which incorporate client budgets and expectations, guide clients through the event execution phase and take overall ownership of project to ensure the end product exceeds all expectations.
The Ideal Candidate...
Will have a strong knowledge of audiovisual technical services from design to delivery. The ability to multitask and communicate exceptionally well to both clients and internal support departments. This role will demand a customer service focused person to deliver an exceptional interaction with clients throughout the sales process. A very keen eye for detail and organizational skills to set our operations and production teams up with all details required to deliver an exceptional event experience for our clients.
Primary Job Responsibilities:
- Initial response & triage of inbound rental and production job inquiries
- Client account management (Quotes, Coordination, Invoice, Prep, etc)
- Project Management (Prep Lists, Site Visits, Advance Meetings, Floor Plans, Client Liaising, Onsite event management, etc)
- Mining sales leads from various sources available to Proshow
- Business development of long term corporate and conference business
- Assisting sales department with large proposals & RFPs
- Supervision and management of other crew and subcontractors working for Proshow on job sites
- Attendance at weekly production meetings
- Join industry association(s) and represent Proshow in a professional manner
- Participation in afterhours emergency sales support
Secondary Job Responsibilities:
- Setup, operation and removal of audio, video, lighting, staging and other related equipment on job sites
- Employee may perform other related duties as reasonably requested by the Company to meet the ongoing needs of the Company.
What We Offer:
- Exceptional values & culture
- Flexible hours
- Industry leading benefits:
- Competitive compensation package
- Extended Medical & Dental benefits for Employee and family
- Wellness Spending Account
- Cell phone allowance
- RRSP Matching & Group Plan (after 1yr full-time employment)
- Professional Development Allowance (after 1yr full-time employment)
Pay: $60,000.00-$90,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program
Experience:
- live event audio visual: 2 years (required)
- Customer service: 2 years (preferred)
Work Location: In person
