Salon Coordinator – South Granville
For over 50 years, Suki’s has been the definitive leader in Vancouver’s luxury hair industry. Built on a foundation of precision technical skill, uncompromising guest experiences, and a world-class commitment to education, our salons are fast-paced, high-energy, and deeply inspiring environments.
We are currently seeking a polished, articulate, and exceptionally organized Salon Coordinator to join the team at our flagship South Granville location.
The Ideal Candidate
This role is designed for a style-conscious individual who is genuinely passionate about the hair, beauty, and fashion industries, and who shares our dedication to elevating the standard of our profession. You thrive in a dynamic, fast-paced environment where multi-tasking is second nature, seamlessly balancing administrative precision with a warm, sophisticated presence.
While Suki’s is an established, multi-location brand, our South Granville team operates as a tight-knit, collaborative community. We are looking for a brand ambassador who loves the energy of a busy salon floor and takes pride in delivering flawless, high-touch hospitality.
Culture & Philosophy
- Excellence as Standard: We believe our guests deserve an elevated, bespoke experience at every single touchpoint.
- Industry Leadership: We are passionate about pushing boundaries and elevating the hair and beauty industry as a whole.
- Creative Collaboration: Teamwork and mutual inspiration are the foundations of our collective success.
- Sustainable Luxury: We are committed to running a profitable, forward-thinking, and environmentally responsible business.
- Continuous Evolution: We believe that ongoing education and curiosity are essential to personal and professional growth.
Key Responsibilities
- Elevated Guest Experience: Act as the face of the salon, delivering exceptional, concierge-style service and managing the front-of-house atmosphere.
- Dynamic Multi-Tasking: Seamlessly manage competing priorities—welcoming guests, answering phones, and supporting the team without losing your poise.
- Schedule Optimization: Confidently coordinate appointments and maximize daily schedules for a team of over 30 elite service providers.
- Brand & Visual Standards: Maintain the pristine, editorial aesthetic of the salon floor and retail space throughout the day.
- Operations & Logistics: Execute opening and closing keyholder procedures, daily cash handling, and essential safety and cleanliness checklists.
- Communication & Engagement: Manage guest correspondence via phone, email, and digital platforms, occasionally supporting social media touchpoints.
- Sales Support: Drive salon profitability by confidently guiding guests through retail recommendations and service upgrades.
Qualifications & Skills
- A genuine passion for the beauty, fashion, and hair industries, and an excitement for representing a legacy brand.
- Proven experience in premium retail, luxury hospitality, or high-end customer service.
- Exceptional multi-tasking abilities with the organizational skills to stay ahead of a fast-moving schedule.
- Outstanding verbal and written communication skills.
- Tech-savvy with comfort navigating booking software and social media platforms.
- A professional, collaborative, and growth-oriented mindset.
Position Details
- Location: South Granville, Vancouver
- Schedule: Full-time or Part-time. Weekend availability is required, as the salon operates seven days a week.
- Growth: Opportunities for professional development and advancement within a legendary Canadian salon group.
Job Type: Full-time
Pay: $18.00-$18.50 per hour
Benefits:
- Dental care
- Store discount
- Wellness program
Experience:
- customer service: 2 years (required)
Work Location: In person
