This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2 days per week subject to change at any time.
We are seeking a highly analytical and collaborative Data & Business Insights Analyst to join our team. In this role, you will transform complex data into meaningful insights that support business decision-making and operational excellence. You will work closely with stakeholders to understand business needs, develop impactful dashboards and reports, and provide data-driven recommendations that help drive organizational success.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys solving complex business challenges, and has a passion for data visualization and storytelling.
Your future duties and responsibilities
Independently design, develop, and deliver dashboards and reporting solutions, including Power BI dashboards.
Analyze and interpret data from multiple sources, including platforms such as LiveLink, ServiceNow, and other enterprise systems.
Quickly understand data structures, business processes, and stakeholder requirements to deliver actionable insights.
Translate complex data sets into clear, concise, and executive-level summaries and presentations.
Support business workshops and planning sessions through data-driven analysis, including:
Capacity planning
Service level agreement (SLA) analysis
Resource planning and forecasting
Operational performance reporting
Partner with business stakeholders to identify reporting needs and recommend data-driven solutions.
Ensure data accuracy, consistency, and integrity across reports and dashboards.
Continuously identify opportunities to improve reporting processes, analytics capabilities, and business outcomes.
Required qualifications to be successful in this role
Required Qualifications
Experience developing dashboards and reports using Power BI.
Strong analytical and problem-solving skills with the ability to work independently.
Experience working with and analyzing data from multiple systems and sources.
Ability to understand business requirements and translate them into meaningful reporting and analytics solutions.
Strong communication and presentation skills, including the ability to explain insights to both technical and non-technical audiences.
Experience creating executive-level reporting and data-driven recommendations.
Proficiency in data analysis, data visualization, and reporting best practices.
Strong attention to detail and commitment to data quality.
Preferred Qualifications
Experience working with platforms such as ServiceNow, LiveLink, or similar enterprise systems.
Knowledge of capacity planning, workforce management, operational metrics, or SLA reporting.
Familiarity with SQL, data modeling, and business intelligence methodologies.
Experience facilitating or supporting stakeholder workshops and requirements-gathering sessions.
"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $65,000–$115,000. This role is an existing vacancy."
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.
