Job Title: Hitch Pro
Job Summary
As a Hitch Pro at U-Haul, I specialized in the installation, maintenance, and inspection of trailer hitches, towing accessories, and related equipment. I provided excellent customer service by ensuring every installation was completed safely, accurately, and in accordance with manufacturer and company standards.
Key Responsibilities
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Install trailer hitches, wiring harnesses, brake controllers, and towing accessories on a variety of vehicle makes and models.
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Perform vehicle inspections to determine compatibility and ensure safe towing configurations.
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Troubleshoot and resolve installation issues while maintaining high-quality workmanship.
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Explain towing equipment, proper usage, and safety procedures to customers.
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Maintain a clean, organized, and safe work environment.
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Use hand and power tools to complete installations efficiently and safely.
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Follow company policies, safety regulations, and manufacturer specifications.
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Assist with inventory management and ensure parts and equipment are properly stocked.
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Collaborate with team members to meet customer service and productivity goals.
Skills & Qualifications
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Mechanical aptitude and experience using hand and power tools.
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Knowledge of vehicle electrical systems and towing equipment is an asset.
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Strong problem-solving and troubleshooting skills.
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Excellent customer service and communication abilities.
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Ability to lift up to 50 pounds and work in a physically demanding environment.
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Strong attention to detail and commitment to safety.
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Ability to work independently and as part of a team.
Key Achievements
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Consistently completed hitch and towing equipment installations accurately and efficiently.
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Maintained high safety and quality standards while minimizing installation errors.
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Delivered exceptional customer service by educating customers on safe towing practices and equipment operation.
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Supported overall store operations through teamwork, organization, and attention to detail.
Pay Range is: $17.6 - $18.5 Hourly
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.
