Job summary
- Prepare work orders for all sales and service transactions and give them to the Technicians.
- Take "service call" telephone requests, write up work orders
- Invoice all product and service sales, once work is completed.
- Handle sales and service requests at the counter and by telephone, facilitating superior customer service techniques.
- Monitor all service activities and appointments to ensure that work is completed in a timely manner.
- Work with other retail and commercial service advisors under the guidance of the store manager.
Qualifications
- Previous mechanical and automotive industry experience is required.
- Previous experience in a leadership position would be an asset.
- Valid Driver's License.
- Computer literate.
- Strong communication skills.
Job Types: Full-time, Commission
Salary: $60,000.00-$80,000.00 per year
Job Types: Full-time, Permanent
Pay: $60,000.00-$80,000.00 per year
Ability to commute/relocate:
- Kingston, ON K7M 4Y3: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person