Job Summary
We are seeking a dynamic and organized Front Office Receptionist specializing in Transportation to join our team! In this vital role, you will be the first point of contact for visitors, clients, and staff, ensuring a smooth and professional experience at the front desk. Your responsibilities will include managing multi-line phone systems, coordinating transportation schedules, and providing exceptional customer support. This position offers an exciting opportunity to utilize your clerical and administrative skills in a fast-paced environment while contributing to efficient transportation operations. If you thrive on organization, excel at multitasking, and enjoy delivering outstanding customer service, this role is perfect for you!
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone systems with professionalism, answering inquiries and directing calls efficiently.
- Schedule transportation arrangements for staff, clients, and deliveries using relevant software tools.
- Maintain accurate data records of transportation related documentation through data entry.
- Handle clerical tasks such as filing, photocopying, proofreading documents, and updating databases.
- Coordinate with maintenance and transportation vendors to confirm schedules and resolve any issues that arise.
- Support administrative functions by managing office supplies, maintaining cleanliness of the front desk area, and assisting with general office duties as needed.
Experience
- Proven clerical or administrative experience in an office setting, preferably within transportation or logistics environments.
- Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and familiarity with QuickBooks or similar bookkeeping software is a plus.
- Excellent organizational skills with keen attention to detail for data entry and record keeping.
- Experience working with multi-line phone systems and providing exceptional customer service with professional phone etiquette.
- Prior experience in a medical or dental office setting is advantageous but not required; strong organizational skills are essential regardless of industry background.
- Demonstrated ability to handle confidential information discreetly while maintaining accuracy in documentation.
- Ability to adapt quickly to changing priorities while maintaining a positive attitude and delivering excellent customer support.
- Experience with Truck Mate, AS400, dispatch and Garage Management systems considered an asset
- Bilingual considered an asset
Join us to be part of a vibrant team dedicated to operational excellence! We value energetic professionals who are eager to contribute their skills in a supportive environment where your efforts truly make a difference.
Pay: $16.50-$22.00 per hour
Benefits:
- Extended health care
- Life insurance
- On-site parking
Work Location: In person
