Gift Administrator, Monthly Gifts
Permanent, Full-Time
Hybrid, Toronto Office (2-3 days a week)
Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Gift Administrator, Monthly Gifts, to join our team committed to protecting our most important natural areas and the plants and animals they sustain.
NCC is the nation’s leading not-for-profit, private land conservation organization, working to protect our most important natural areas and the species they sustain. Since 1962, we have brought people together to conserve and restore more than 20 million hectares across Canada. NCC takes a collaborative, evidence-based approach to achieve conservation success for the sake of nature and Canadians. With a national office in Toronto and seven regional offices across the country, NCC delivers results you can walk on.
NCC recognizes that we work on lands that have long been cared for by Indigenous Peoples under their own laws and knowledge systems. We are committed to transforming how we do our work, advancing Reconciliation through conservation, and working with Indigenous Peoples in meaningful, respectful, and supportive ways.
Position Summary
We are seeking a motivated team player who is passionate about our mission, to join our team at our downtown Toronto office (hybrid model). You will be a part of an engaged, high-reaching team within our “Great Places to Work” organization, joining a people-focused culture that emphasizes learning and growth. You are an effective communicator and relationship builder with impeccable attention to detail. In this role you’ll look after the set-up and processing of pre-authorized donations from all offline sources (Direct Mail, Telemarketing and Face to Face campaigns) while maintaining the highest level of integrity for our donors and their financial information in Raiser’s Edge. In this role you will regularly update active monthly donation files, aligning fundraising data with financial data for our Integrated Marketing team.
Responsibilities include:
Data entry, gift processing and receipting
-
Ensure the accurate and timely downloading of encrypted files from vendors, data entry, gift processing, make up payments, and any pause or cancellation of recurring preauthorized donations from multiple channels such as mailed-in-reply coupons, internal files, other fundraising channels such as Telemarketing and Face to Face campaign vendor files.
-
Manage end-to-end processing and reconciliation of monthly gift. Perform quality checks and financial reconciliation between data files from vendors and recorded data in Raiser’s Edge and provide regular status reports to internal team and management.
-
Effectively collaborate with internal stakeholders in Marketing & Development and vendors related to data files and processes before launch of new campaigns and during the active periods of respective campaigns.
-
Issue CRA compliant tax receipts, cancelled receipts, and ad hoc receipts from Face-to-Face campaigns. Generate accurate CRA compliant consolidated annual tax receipt data files for all donors as well as replacement receipts for fulfilment house while ensuring data accuracy and integrity is maintained. Ensure adherence to internal PPSGs, external regulations and CRA compliance requirements when processing and allocating revenue.
-
Accurately create and update import file templates from various sources for Raiser’s Edge (RE) using either RE Import module or 3rd party product such as Import O’Matic. Also create and update staff payroll contributions in RE based on information provided by Payroll Manager every two weeks.
-
Ensuring daily reconciliation of recurring gifts, 3rd party designated donations data recorded in RE and bank are completed, and any discrepancy resolved.
Reports, Training and Process Improvement
-
Provide scheduled and ad hoc revenue stats on monthly recurring donations and trends for senior team.
-
Maintain comprehensive documentation and provide training to staff and other Gift Administration staff on recurring gifts related processing and receipting.
-
Identify process challenges and recommend solutions that provide efficiencies, remove redundancies, avoid errors, and implement new solutions related to gift processing. Analyze existing organizational processes to identify areas for automation and improve efficiency.
-
Utilize AI Tools to summarize donation documentation, identify patterns, and flag inconsistencies across systems.
-
Develop and implement scripts or automation workflows using programming languages such as Python or automation platforms (Power Automate, Zapier).
PPSGs and Manuals
-
Update the Data Entry guide, Gift Entry Manual, PAP Manual, and End to End procedure document as well as creating new procedure documents as needed.
-
Update and create PPSGs related to recurring gifts and providing suggestions for areas outside of recurring gifts.
Other Support Functions
-
Administer staff payroll contributions in Raiser’s Edge (RE).
-
Collaborate with and support the gift administration team. Assist when needed with online gift processing, major gifts processing, gift administration and receipting, provide back up during absences, etc. Assist in overseeing volunteers or temporary staff including interns and general administrative duties as required. Assist in Annual Financial audit and Annual Charities Return preparation.
-
Other ad hoc projects and duties assigned by Manager, Gift Administration, Director Gift Administration and/or Chief Financial Officer.
Requirements:
-
Completion of post-secondary education in a relevant field and a strong interest in furthering your skills and education in fundraising (i.e. Association of Professional Fundraisers) combined with a good foundation in Blackbaud Raiser’s Edge or other non-profit databases, and other data integration tool such as Import O’Matic. Typically, two or three years of relevant experience would be ideal to ensure the incumbent is set up for success.
-
Excellent knowledge of Canada Revenue Agency’s gift receipting requirements is required along with good knowledge of data analysis and visualization tools (Excel, Power BI) and fundraising and accounting practices and procedures.
-
Proficiency in Microsoft Office applications (Outlook, Word, Excel, and Power Point) is required. Basic proficiency in programming languages such as Python, JavaScript, or similar would be an asset.
-
This opportunity requires meticulous attention to detail and a high degree of accuracy, strong organizational, analytical and problem-solving skills. In addition to being self-directed you should possess excellent written and verbal communication skills and thrive on building relationships. You’ll need to be adaptable, responsive to changing priorities and be at ease working under pressure and with tight deadlines.
Application Deadline
June 6, 2026 | 11:59pm EST, 9:59pm Mountain Time, 8:59pm Pacific Time, 10:50pm CST, 00:59 am +1 AST
At NCC, we're committed to providing a healthy, safe, barrier free and inclusive, workplace, where respect and diversity are recognized assets. We strive for bold conservation achievements in which equity, diversity and inclusion (EDI) are the norm. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. NCC implements an employment equity program and encourages members of designated groups to self-identify.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, contact us by email at [email protected] to make any required arrangements. If you have questions regarding accessible employment at NCC, please email us at [email protected].
