Vancouver Water Adventures is a locally owned, waterfront company based on Granville Island. We help locals and visitors get out on the water through tours and rentals, and our front desk team plays a huge role in setting the tone for every guest experience.
This role is a great fit for someone who enjoys working with people, stays calm when things get busy, and likes being around the water.
What we offer
- A friendly, supportive team environment
- Valuable experience in tourism, customer service, and daily operations
- Perks to get out on our tours and rentals
- Staff discounts and partner discounts around the city
- A mix of indoor and outdoor work at a marina location
- Strong performers are considered for expanded roles or added responsibility.
Responsibilities
- Welcome guests and help them prepare for their tour or rental
- Answer guest questions in person, by phone, and by email
- Assist with waivers, forms, and check in procedures
- Take reservations and support daily scheduling
- Help oversee tour departures and rental flow
- Keep the front desk and guest areas clean, organized, and welcoming
Requirements
- Strong people skills and a positive attitude are essential
- Comfortable speaking with guests from around the world
- Ability to multitask and stay organized in a fast paced environment
- Clear and professional verbal and written communication
- Able to work independently and take initiative
- Attention to detail when managing bookings and guest information
- Previous front desk or administrative experience is preferred
Pay: $18.85-$19.85 per hour
Benefits:
Experience:
- Front desk: 1 year (preferred)
- Administrative/clerical: 1 year (preferred)
Work Location: In person
