Classic LifeCare
Are you an enthusiastic, relationship-focused leader with a healthcare background and a passion for community connection?
Classic LifeCare is seeking a proactive Branch Lead to lead the success, growth, service coordination, and day-to-day operations of our Prince George branch. In this role, you will elevate both client and employee experiences while ensuring the delivery of compassionate, high-quality care.
About Classic LifeCare
At Classic LifeCare, our mission is enriching lives through compassionate care.
Our vision is to be the trusted choice in home care, where every individual is treated as a valued member of our family.
We live our values every day:
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Kindness
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Empathy
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Joy
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Respect
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Understanding
We are looking for a leader who brings these values into every interaction—with clients, families, employees, funders, and community partners.
About the Role
As the Branch Lead, you will oversee branch operations, service excellence, team development, and sustainable growth in the Prince George community. You’ll work closely with:
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Client Care Coordinators
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Field and office teams
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Clients and families
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Funders and community partners
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Internal leadership
This is a hands-on leadership role where relationship-building, accountability, and community engagement are key to success.
Key Responsibilities
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Build strong, trusted relationships with clients, families, employees, funders, and community partners
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Represent Classic LifeCare professionally in meetings and ensure clear communication and reporting
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Support local marketing, outreach, referrals, and community engagement initiatives
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Coach, mentor, and support employees to deliver consistent, high-quality care
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Promote accountability to company standards, policies, contracts, and KPIs
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Address client, employee, and service concerns with professionalism and sound judgment
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Monitor feedback, trends, incidents, and service gaps; recommend and implement improvements
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Support recruitment, onboarding, training, quality improvement, compliance, and safety initiatives
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Contribute to operational efficiency and sustainable branch growth
Qualifications & Skills
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Background in healthcare, home care, community services, client services, or operations
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Valid driver’s licence with access to reliable transportation
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Positive, proactive leadership style with strong relationship-building skills
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Proven ability to build trust with diverse stakeholders
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Strong skills in:
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Leadership, coaching, and mentoring
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Conflict resolution and problem-solving
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Decision-making and accountability
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Excellent verbal and written communication skills (including reporting)
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Strong organizational skills with the ability to manage multiple priorities
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Experience in recruitment, onboarding, or training is considered an asset
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Commitment to person-centred care, service excellence, and continuous improvement
Why Join Us?
Classic LifeCare is a trusted, family-run home care organization dedicated to:
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Compassionate, client-centred care
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Strong team culture and support
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Meaningful community connection
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Professional growth and leadership development
In this role, you will lead with purpose, support a dedicated team, and play a key role in shaping the future of care in Prince George.
Salary: $55,000 to $60,000 annually
Apply Today
If you are a healthcare-minded leader who believes in enriching lives through compassionate care, we want to hear from you.
Join us in bringing kindness, empathy, joy, respect, and understanding to the Prince George community.
