The Claims Adjuster, Accident Benefits is responsible for oversight and handling of automobile, long haul trucking, motorcycle, and recreational vehicle Accident Benefits claims. The claims are of low to moderate complexity and severity. The successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Claims Adjuster, Accident Benefits ensures claims are properly investigated, evaluated, and resolved in a timely manner.
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Ongoing processing and assessing new claims, detailed and thorough investigation, needs analysis, entitlement to benefits, facilitation of coverage and delivery of superior customer service
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Effectively guide and assist the insured through the claim process, in order to achieve service excellence and successful file resolution
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Ensure immediate and effective responses are provided through written/telephone communication to the following; (lawyers, clients,doctors,rehabilitation facilities and service providers
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Responsible for benefit payments (as per legislation)
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
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Post-secondary education or equivalent experience
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CIP or working towards designation
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Minimum of 2 years experience handling casualty claims required
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Strong organizational; decision making and problem solving skillset
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Ability to understand insurance contracts in various jurisdictions
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Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Please note that we may use AI tools to help us through the recruitment process.
