DAMAGE PREVENTION TECHNICIAN
LEAD
INNOVATE
COMMIT TO EXCELLENCE
ABOUT THE ROLE
Reporting to the Supervisor, Field Locates, a Damage Prevention Technician (DPT) is responsible for accurately locating, marking, and documenting underground utilities to support safe excavation activities. The DPT uses approved locating equipment, produces clear sketches and records, communicates with requesters, and manages daily locate assignments to keep field operations efficient. By following safety protocols and meeting operational and quality standards, the DPT helps prevent damage to critical infrastructure and ensures consistent, reliable service delivery.
RESPONSIBLITIES
Operational Tasks
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Complete utility locates accurately and efficiently.
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Use company-provided equipment to identify underground utilities, mark the area, and create drawings of located services.
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Operate electronic locating devices, including receiver wands and transmitters, to verify utilities such as gas, phone, and fiber-optic cables.
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Mark utility lines using spray paint or coloured flags in accordance with industry standards.
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Perform other duties as assigned by the supervisor.
Customer Interaction
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Communicate professionally with customers on-site to explain markings, answer questions, and ensure understanding of locate results.
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Address and resolve customer concerns related to locate activities.
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Represent the company positively through courteous, clear, and respectful interactions.
Documentation & Reporting
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Prepare accurate reports and documentation verifying all marked utilities.
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Create clear drawings and sketches of located areas and underground services.
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Maintain complete and organized records in accordance with company standards.
Health, Safety & Compliance
Work in full compliance with all applicable health, safety, and environmental legislation, including the Occupational Health and Safety Act, its regulations, and PVS Contractors Inc.’s policies and procedures.
Follow safe work practices and contribute to maintaining a safe work environment.
ACCOUNTABILITIES
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This role is expected to achieve:
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Accurate, timely completion of locates.
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Thorough, well‑documented locates
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Consistent adherence to and support of the Quality Management System.
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Professional resolution of customer complaints.
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Active contribution to team communication and meetings.
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Clear, proactive communication with the Supervisor to resolve issues.
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Full compliance with OHSA and company safety policies.
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Always demonstrating safe work practices.
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Ensuring personal understanding of required safety information.
QUALIFICATIONS
Education
Post‑secondary education in a discipline relevant to the job function, or an equivalent combination of education and related experience.
Work Experience
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Experience performing utility locates or working in telecommunications, construction, or underground infrastructure is preferred.
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Experience handling customer issues professionally.
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Experience working under health, safety, and environmental regulations.
Licenses & Background Checks
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Satisfactory driving record.
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Employment is contingent upon passing a criminal background check.
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Interpersonal & Professional Skills
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Ability to establish and maintain effective, collaborative working relationships with internal and external stakeholders.
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Strong communication skills and professionalism when interacting with customers, team members, and leadership.
SUCCESS FACTORS
The successful candidate maintains a strong quality and safety record, works independently, and manages multiple priorities effectively. They communicate clearly, collaborate well with others, resolve conflicts constructively, and build positive relationships with internal and external stakeholders. Strong analytical skills, critical thinking, computer proficiency, and the ability to drive improvement and results are essential.
WORKING RELATIONSHIPS
This position involves frequent collaboration with all internal departments to ensure alignment across operations, training, and quality initiatives. It also requires regular interaction with customer damage prevention representatives to support safe practices, resolve inquiries, and maintain strong external partnerships.
