A dental receptionist's duties will vary based on their place of employment, but most dental receptionists perform the following tasks on a day-to-day basis:
- Greet patients when they arrive at the dentist's office
- Schedule appointments for patients
- Maintain patient accounts and records
- Prepare and send patient bills
- Submit patient claims to insurance companies
- Assist patients in filling out required intake and medical forms
- Confirm appointments with patients via phone or email
- Manage and organize specialist referrals
- Inform patients of payment options if applicable
- Keep track of office supplies and place orders for more supplies when necessary
- Perform basic accounting tasks such as taking patient payments and preparing billing statements
- Update patient insurance information
- Ensure all dental office equipment is functioning properly
- Sort and organize incoming and outgoing mail
- Maintain petty cash available in the dental office
- Ensure reception area is maintained and professional in appearance
Job Types: Full-time, Part-time
Pay: $24.00-$29.00 per hour
Flexible language requirement:
Ability to commute/relocate:
- Okanagan Falls, BC: reliably commute or plan to relocate before starting work (required)
Education:
- AEC / DEP or Skilled Trade Certificate (required)
Experience:
- Dental receptionist: 1 year (required)
Work Location: In person