We are a growing female-led business that provides virtual administrative services to Canadian mental health professionals. We are looking to add one to two people to our team for September of this year.
Applicants must be Canadian residents, with formal educational background in mental health, previous admin experience, a keen eye for detail and a gentle touch when it comes to client communication. Please note that only candidates with prior knowledge of Jane or Owl (in an administrative capacity) will be considered for this position.
The below are other highly rated skills and experience for this job:
- Being bilingual in English and French.
- Previous experience with direct billing.
- Knowledge of how to provide sensitive care to BIPOC and LBGTQ2S+ communities is important in this role.
- Admin level skills in G-suite and Outlook.
- Previous experience working in a counselling clinic, a shelter, or a crisis help line.
There's deep and true job satisfaction working at our business, because your work matters. You'll be providing admin support to the amazing therapists who offer mental health care to Canadians.
This position will start as part time with daily weekday work (5-15 hours) with the opportunity to transition into 20-30 hours per week.
In this role you will:
- Check and respond to emails
- Listen to voicemails and call back patients
- Schedule sessions and process payments
- Provide direct billing submissions
- Enter information into excel spreadsheets
- General online documents organization (often through professional Google workspace or Outlook)
- Send out consent forms
- Check over documents for errors
- Following up with patients regarding paperwork
Working at Timely you will be given fair wage increases, weekends and holidays off, and be treated with dignity, trust and respect. We are a BIPOC and LGBTQ2S+ supportive workplace. There is job security (we are seeking to hire someone who wants long term employment) and after a 3 month probation period your pay will be increased.
If you think you'd like to join our team or know someone who might, share this posting or please reach out. Bonus points if you skip applying through here and contact us directly through email (which can be found at our website www.timelyvirtualassistant.com).
Job Types: Part-time, Permanent
Pay: From $19.50 per hour
Benefits:
- Casual dress
- Flexible schedule
Application question(s):
- What province do you live in?
- Do you know Jane app or Owl Practice (in an administrative capacity)?
- Do you have a diploma or degree in anything mental health related?
Work Location: Remote
