Customer Service Representative – Custom Uniform Specialists
We’re in the business of making teams look sharp and feel confident. From ice rinks to offices, our custom uniforms help brands tell their story through style, comfort, and quality.
The Impact You'll Make
As our Customer Service Representative, you’ll be the trusted guide to assist customers coming into our showroom. Your role is more than answering calls—it’s about building relationships, anticipating needs, and making sure every client feels like our most important one.
What You'll Do
- Be the first friendly voice and helpful resource for new and returning customers.
- Consult with clients to understand their brand, style preferences, and functional needs.
- Track order progress, proactively update clients, and resolve any issues quickly and professionally.
- Keep detailed, organized records in our CRM to ensure a seamless customer experience.
- Collect and share customer feedback to help us improve our products and processes.
What You'll Bring
- Experience in customer service—bonus points if it’s in apparel, or uniforms.
- Excellent communication skills with a friendly, approachable style.
- Strong organizational skills and a sharp eye for detail.
- Ability to juggle multiple orders and deadlines without losing accuracy.
- Basic office software.
- A proactive, solutions-focused mindset and a genuine desire to help customers succeed.
Why You'll Love It Here
- A collaborative, supportive team that celebrates wins together.
- Hands-on exposure to the world of textiles, branding, and custom manufacturing.
- Employee discounts.
- A culture that values creativity, problem-solving, and personal growth.
We are an equal opportunity employer and welcome applicants from all walks of life.
Join Us
If you’re ready to combine your people skills with a passion for style and service, we’d love to meet you.
Pay: $20.00-$23.00 per hour
Work Location: In person
