Job Title: Network Support Specialist (Level 2) – NATO Secret Cleared
Contract Length: 12 Months
Location: Ottawa, ON
Federal Government Clearance Level Required: NATO Secret Clearance
Vacancy Type:
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About Us:
Maplesoft Group is currently seeking an on-site Network Support Specialist (Level 2) with valid NATO Secret Clearance for our client.
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Position Summary:
The Network Support Specialist provides operational support for enterprise WAN/LAN infrastructure within the client environment.
The role focuses on network troubleshooting, operational maintenance, and implementation of approved configuration changes across secure network environments.
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Key Responsibilities:
- Provide day-to-day operational support for enterprise WAN/LAN infrastructure
- Troubleshoot routers, switches, and firewalls across distributed networks
- Investigate and resolve network connectivity issues
- Analyze routing problems involving OSPF and BGP protocols
- Support VLAN segmentation, ACL configuration, and IP subnetting
- Perform incident triage and ticket management for network events
- Implement approved network configuration changes through formal change management
- Support network upgrades, migrations, and infrastructure installations
- Assist with hardware installation, racking, labeling, and configuration of network devices
- Troubleshoot hardware failures and network device performance issues
- Document troubleshooting procedures, network configurations, and operational changes
Technologies / Skills:
- Cisco routers and switches
- Enterprise firewall platforms
- OSPF and BGP routing protocols
- VLAN and trunking technologies
- Access Control Lists (ACLs)
- Spanning Tree Protocol (STP)
- GRE / tunneling technologies
- IP addressing and subnetting
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Required Qualifications
- Valid NATO Secret Clearance
- Minimum 5 years enterprise network experience
- Experience configuring and troubleshooting routers, switches, and firewalls
- Experience supporting large distributed network environments
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Preferred Certifications:
- CCIE (Cisco Certified Internetwork Expert)
- CCNP (Cisco Certified Network Professional)
- CCNA (Cisco Certified Network Associate)
- OSPF
- BGP
- VLAN
- ACL
- routing & switching
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Compensation
Salary Range: $75.00 – $90.00 per hour
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Our recruitment process is led by human recruiters who review all applications and make the final hiring decisions. We use AI-assisted tools to help screen and organize applications. These tools do not replace human judgment, and all hiring decisions are made by people.
Please note that data collected by the Company may be stored or processed on servers located outside of Canada.
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Application Submission Details
Submission Deadline:
April 6, 2026
How to Apply:
Submit your resume (and cover letter) to:
Or
- https://www.maplesoftgroup.com/Careers/Career-Opportunities
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Maplesoft is an equal opportunity employer and welcomes applications from all qualified candidates. Accommodations are available upon request throughout the recruitment process.
