Alliance Maintenance is a growing building maintenance company serving residential strata properties across Metro Vancouver. We focus on creating a positive team environment and helping our staff build their careers, which we see as key to our success.
If you want to know more, visit our website: https://alliancecleans.com/ (https://alliancecleans.com/)
Job Details
The Concierge is the first point of contact for residents and their guests, providing a warm welcome and helpful support. This role assists the building manager with daily tasks, answers resident inquiries, and ensures smooth day-to-day operations.
Shift Available:
- Saturday & Sunday from 7:00 AM to 3:00 PM / 3:00 PM to 11:00 PM / 11:00PM to 7:00AM (On-Call availability)
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Monday to Friday from 7:00 AM to 3:00 PM / 3:00 PM to 11:00 PM / 11:00PM to 7:00AM (On-Call availability)
Responsibilities and Duties:
- Act as the main contact for residents and their guests in a friendly and professional manner.
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Assist residents with housekeeping and maintenance requests.
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Respond to noise and other resident complaints.
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Handle administrative tasks and maintain accurate records (vehicles, guests, and service providers).
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Enforce parking rules, including towing unauthorized vehicles.
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Conduct regular patrols of the building and exterior.
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Monitor fire alarm panels and report issues.
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Train new Concierge staff when required.
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Flexible working evenings and weekends when needed.
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Other duties as required.
Skills and Qualifications:
- Strong customer service skills and a helpful attitude.
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Excellent communication, coordination, and listening skills.
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Professional appearance (neat suit and attire).
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Ability to stay calm under pressure and multitask.
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Proficient with Microsoft Office, email, and online tools.
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Organized and responsive with calls and emails.
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Flexible working on holidays and unscheduled shifts.
We offer:
- On-site training.
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Cleaning supplies provided.
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Health benefits for full-time employees.
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Company events.
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Steady employment.
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4% Vacation Pay added to each paycheque.
If you feel like you are a good fit, apply now.
We are excited to welcome a dedicated new team member!
