Job Description – Housekeeping Supervisor
Company Name: Cabot Cape Breton
Business address: 18 Cabot Lane Inverness, Nova Scotia B0E 1N0, Canada
Title of the position: Housekeeping Supervisor
NOC: 62024
Number of vacancies: 2
Terms of employment Full-time, Non-seasonal
Expected hours of work per week: Minimum 30 hours per week
Language of work: English
Wage rate: C$ 21.50 per hour
Benefits:
Paid vacation of 10 calendar days each year or 4% of salary
Access to learning & training opportunities to build your career.
$10 green fees
Complimentary Family Golf Round
Friends and Family Rates for Golf and Lodging
Discounts in our Retail Shops & Restaurants
Access to our Employee Assistance Program
Subsidized Team Housing, based on availability.
Healthcare benefits for permanent and returning seasonal team members.
Location of work: 18 Cabot Lane Inverness, Nova Scotia B0E 1N0, Canada
Job Duties
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Oversee daily housekeeping activities across guest rooms, lodges, villas, and common areas to ensure timely completion of cleaning tasks.
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Conduct routine walkthroughs and quality checks to confirm rooms and facilities are prepared in accordance with company standards prior to guest use.
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Step in to assist with cleaning tasks when operational demands require additional support.
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Provide day-to-day supervision to housekeeping attendants and cleaning staff, ensuring work assignments are clearly communicated and completed as expected.
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Allocate daily tasks and adjust assignments based on occupancy levels, guest arrivals and departures, and staffing availability.
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Monitor attendance, productivity, and overall performance of housekeeping staff.
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Provide hands-on training to new and existing employees on proper cleaning techniques, equipment usage, and safe handling of cleaning products.
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Ensure staff follow established safety practices and comply with workplace health and safety requirements, including proper use of protective equipment.
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Promote a safe and respectful work environment and address employee concerns as they arise.
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Liaise with Front Desk, Maintenance, and Management teams to ensure rooms are available on schedule and operational issues are communicated promptly.
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Report maintenance concerns, damaged furnishings, or safety hazards requiring repair or replacement.
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Support management in implementing housekeeping procedures and service improvements.
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Monitor usage of linens, cleaning supplies, and equipment to ensure adequate availability for daily operations.
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Request replenishment of supplies and report shortages or equipment issues in a timely manner.
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Respond professionally to guest requests or feedback related to housekeeping services.
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Ensure any service deficiencies are addressed promptly to maintain guest satisfaction.
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Maintain basic records related to room inspections, staff schedules, and supply usage as required by management.
Skills requirements:
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Minimum high school education
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Minimum one (1) year of supervisory work experience in housekeeping, cleaning services, or a related operational environment is required.
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Willingness to undergo a criminal background check as a condition of employment.
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Ability to perform physically demanding duties, including standing, walking, bending, lifting, and carrying up to 50 pounds.
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Ability to work flexible schedules, including evenings, weekends, and holidays.
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Job Reference ID: Cabot-HS-56
