Job Overview
We are seeking a reliable and detail-oriented Pharmacy Assistant to support pharmacy operations and contribute to safe, efficient patient care. In this role, you will work under the supervision of a licensed pharmacist to assist with medication preparation, data entry, inventory management, customer service, and administrative tasks while ensuring compliance with all applicable regulations, policies, and safety standards.
Key Responsibilities
- Greet and assist customers at the front counter, process transactions, and resolve routine customer concerns in a friendly, professional manner.
- Assist pharmacists with the preparation, packaging, labeling, and distribution of medications, in accordance with established procedures and regulatory requirements.
- Perform accurate data entry of prescription information, patient profiles, and inventory records using pharmacy management system (Kroll).
- Answer and manage incoming phone calls, and respond to non-clinical patient inquiries, routing medication-related questions to the pharmacist as appropriate.
- Maintain accurate and up-to-date records in compliance with privacy, documentation, and regulatory standards.
- Manage pharmacy inventory by ordering, receiving, checking, stocking, and rotating medications and supplies.
- Ensure adherence to pharmacy policies, infection control practices, and applicable federal, provincial, and institutional regulations.
- Assist with routine pharmacy operations, including cleaning, organizing, and maintaining a safe and efficient work environment.
- Collaborate effectively with pharmacists and other healthcare professionals to support timely and accurate medication distribution and positive patient outcomes.
Qualifications & Requirements
- Minimum of 1 year of experience as a Pharmacy Assistant or in a comparable pharmacy or healthcare support role.
- Experience with Kroll pharmacy software is preferred. Candidates without Kroll experience should be comfortable learning new pharmacy software quickly.
- Working knowledge of medical and pharmaceutical terminology, or a strong willingness to learn.
- Strong customer service skills, including comfort with transactions, front-counter interactions, and resolving customer concerns professionally.
- Excellent communication and interpersonal skills to interact professionally with patients, pharmacists, and healthcare staff.
- Ability to work efficiently in a fast-paced clinical environment while maintaining a high level of accuracy and attention to detail.
- Familiarity with pharmacy workflows; understanding of medication administration processes is considered an asset (administration performed only by authorized personnel).
- Commitment to patient safety, confidentiality, and high standards of service within a hospital or clinical setting.
- Legally entitled to work in Canada.
Why Join Us
Join our team as a Pharmacy Assistant and play an important role in supporting safe medication practices and enhancing patient care through dependable, detail-focused service. We offer a supportive team environment, on-the-job training, health and dental insurance, and employee discounts.
We encourage you to apply even if you don't check every box above, please let us know in your application how your experience lines up with the role.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
- Vision care
Ability to commute/relocate:
- Grande Prairie, AB: reliably commute or plan to relocate before starting work (required)
Experience:
- Pharmacy Assistant: 1 year (required)
Language:
Work Location: In person
